Best tool rental service in Huntersville, North Carolina (NC) 2025

I went to the store today, June 25, 2022 to return a $20 item and they didn't want to give me my money back without a receipt. I thought (like every other company in 2022) that if they looked up my phone number they can see my receipt - but no. So then I was hoping they can pull up my email from their computer to see my receipt - but no. He said the only thing he can do is give me an exchang/gift card. I told him I'm not interested in that. Im returning the item unopened and I want my money back. The store manager was right there, heard the whole conversation, but he didn't say a word. Where's the customer service from the store manager? I will not do my shopping here again. Bad customer service and bad return policy. ~James

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Great parts store off the beaten path. Super price on auto windshield sun shades. $2 Counter guy dug two out of the rafters in back of the warehouse. Happy. Clean well organized store. Tools galore! ~S

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