Best toyota dealer in Wilson, North Carolina (NC) 2024

This review is simply for their online order and shipping service. Ordered new weather mats on Thursday. Got an email confirmation saying they would email me when they have received and processed my order. They did not process it until Sunday—4 days after I placed the order. They then reported that it also wouldn’t be shipped for another 4-5 days and that I should expect arrival in 14 business days after it ships. So to recap—in the age of same day delivery, they are making me wait almost 4 weeks for my purchase. It should be here around August 31–at the absolute earliest—according to their timeline. Again, I ordered the mats on the 3rd. After paying over $20 in shipping costs alone, I expect higher quality delivery service and you should too. I will update with actual delivery times when my product finally arrives… In response to your reply… Are you saying that the reason you processed my order 4 days after it was made is due to supply chain issues?? Further, if you do not have an item in stock, You should not lie and say that it is in stock. If this delay is due to supply chain issues, you never should have said you had them on site in your inventory. These mats are for an older model not even being made anymore by the supplier but you claimed to have them in your store so I took a chance. Even other reviewers have posted say you have lied about inventory before and even call Hailey out by name. ~Rachel