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Hubert Vester Toyota in Wilson (3712 Raleigh Rd Pkwy W, NC 27896)
About:
Hubert Vester Toyota is located in Wilson (North Carolina state) on the street of 3712 Raleigh Rd Pkwy W. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12526775607. You can get more information from their website: https://www.hubertvestertoyota.com/. The coordinates that you can use in navigation applications to get to find Hubert Vester Toyota quickly are 35.748369, -77.966794. Scroll down to find out opening hours, reviews and other important information about Hubert Vester Toyota.
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- Cheques
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- Oil change
- Repair services
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- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
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Rachel
This review is simply for their online order and shipping service. Ordered new weather mats on Thursday. Got an email confirmation saying they would email me when they have received and processed my order. They did not process it until Sunday—4 days after I placed the order. They then reported that it also wouldn’t be shipped for another 4-5 days and that I should expect arrival in 14 business days after it ships. So to recap—in the age of same day delivery, they are making me wait almost 4 weeks for my purchase. It should be here around August 31–at the absolute earliest—according to their timeline. Again, I ordered the mats on the 3rd. After paying over $20 in shipping costs alone, I expect higher quality delivery service and you should too. I will update with actual delivery times when my product finally arrives… In response to your reply… Are you saying that the reason you processed my order 4 days after it was made is due to supply chain issues?? Further, if you do not have an item in stock, You should not lie and say that it is in stock. If this delay is due to supply chain issues, you never should have said you had them on site in your inventory. These mats are for an older model not even being made anymore by the supplier but you claimed to have them in your store so I took a chance. Even other reviewers have posted say you have lied about inventory before and even call Hailey out by name.
08.2022Molly
I live in Clayton and decided to take my Highlander to the Wilson dealership instead of Raleigh because they were able to get me in a lot faster for a service. I'm so glad I did! After the diagnosis they saw that a part needed to be ordered. They let me drive a brand new Camry while my car was being serviced. Bonnie was great about sending me text updates, and the work was completed exactly when promised. Everyone I dealt with from setting up the appointment to getting the loaner car to getting the actual work completed could not have been easier to work with. I will definitely be back!
07.2022Jennifer
I had a great experience when I bought my vehicle, but since I have traded it in at another dealership out of state because I moved, Hubert Vester Toyota seems to not return customer phone calls. Toyota Financial indicated the dealership is responsible for refunding any overages once a vehicle is paid off. The only problem is they do not return calls. Neither does the GM. I will never refer anyone to this dealership again. I traded my vehicle in at the beginning of March and it's now May! Still no returned call. Terrible customer service! 😑
06.2022Gloria
Sales consultant was very knowledgeable and answered numerous questions during my first two appointments at the dealership. He worked diligently to locate a new RAV4 exactly like I preferred. Stayed in contact with me after the car was ordered until it was delivered. Prompt and courteous service from this consultant and other staff members is another reason that this dealership is outstanding!!
06.2022Heather
If I could give 0 stars I would. Before I even stepped on the lot, I had been going through the inventory they said they had available online. After weeks of phone calls and texts while I was working, promising the best service in Wilson, I caved in. So, I spent two days going through what they were offering and finally went to their lot Saturday before I went to work. The salesman took one look at me and kind of rushed me through the process. I told him I had a preference to go used to budget a little better. I was trading in the car I had with me. But they didnt even appraise it. More than that, when I told the salesman I had to have an SUV, and I wanted a certain monthly payment he told me that was not possible but I should have a nice day. The irony, I was overqualified to spend up to 45 K , and knew what I had to do for the payment I wanted. I walked away and can promise you I will not step foot on any of those lots if you paid me. Just because I wore a uniform to look at cars the assumption was I was a waste of time. They assumed because I worked for a food service company I would be a lost cause. Then lied to my face saying they did not have stuff that their website said was available, and that the payment I asked for was impossible. Completely rude, dismissive, and disappointing.
06.2022Alan
The best car buying experience I've ever had. No rush, no anxieties, just honest sales and buying. Great dealer, Mike Daniels, helped me with all the details and made me a believer. Hubert Vester Toyota no better experience In the business. 😎😀😎
05.2022James
Great experience at HB Toyota! They were able to locate an allocation like I wanted in no time at all. They stayed in contact with me throughout the whole process and answered every question I had along the way. Jenifer and Adam were great to work with. Will be returning for my next purchase.
05.2022Cortina
The staff there is very nice I want to thank Curtis Thompson and his Assistant for all that they done to make this deal happen. We love our 2022 Toyota Camry ❤❤
04.2022Tamia
Great customer service experience Curtis Thompson and Tasia worked very hard to get me into a car even when I didn’t have not so great credit Best salesman ever 😀😀
03.2022Antwone
The staff at Hubert Vester are awesome my wife and I had a great experience from start to finish. Our salesman was KB and he was very friendly during the whole sales process. My wife and I were shopping for a Highlander and he was able to find us a model that fit our family needs. We are in love with our new vehicle and get so many compliments on our vehicle. Definitely recommend purchasing a vehicle here especially if you are shopping for a new vehicle during this crazy time.
09.2021