Best cell phone store in Brunswick, Ohio (OH) 2024

The sales representative misrepresented the hard drive size and the return policy for my new ps5. I was told it had a 1TB hard drive, its only 500GB. I was told I had 7 days to add the protection plan, that was a lie. How can a company let an employee sell a ps5 bundle WITHOUT knowing the hard drive size or return policy? This store needs to find better quality employees if GAMESTOP wants to save this location. ~J

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We got scammed into a contract-like situation with a buy one get one deal. We paid in full for 2 phones, the balance of one of them still says unpaid and they claim "we're paying for it for you." We tried to leave and they want to charge us the balance of the phone which we paid for. ~Brian

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