Best shopping center in Columbus, Ohio (OH) 2024

Went in to buy food. They said to order on kiosk. Ordered on kiosk and paid. Waited 1 and 1/2 hour for food. I inquired about my order and the manager said they don't see it. They took my money and never gave my food. I complained to corporate and BBB. None ever called me. I never got my money back. I called my bank they are trying to get through to Wendy's. VERY BAD experience, I will never go to this Wendy's again. ~Fareeha