If I could leave less than 1 star, I would. Copley Health Center is a fairly nice looking place. Do bot be fooled.
The facility is extremely understaffed. The staff they do employ seem to be the worst of the worst. Even the nursing staff seem to be more ignorant than anywhere else I've seen. The staff often loose their patience with the residents and quickly become rude and hostile toward them. I observed one nursing assistant, trying to feed a resident and when the resident turned their head away, after the very first bite, the assistant said, "fine! Don't eat then!", and took the food tray away. Apparently residents are allowed to starve at Copley Health Center.
My aunt, who thankfully does not share my last name, is left in a chair for hours, without being taken to the bathroom. After having an "accident," she has to wait until bedtime to be changed and even then, is not washed off. Mind you, my aunt knows when she needs to go to the bathroom or when she's had an accident and routinely spends hours asking to be changed.
I'm thankful that my aunt is if sound mind but at Copley Health Care, even that blessing is a detriment because nobody wants to remember that kind of treatment.
Thankfully my aunt will soon be leaving Copley Health Care. ~Allison
rehabilitation center
nursing home