Yesterday was a tough day for us. We had a truck failure north of here and had to rent a truck quickly. We were effectively stranded 150 miles from home, a still had hundreds of miles to travel. U-Haul sent us here because this location was open an hour later than the other. I'm glad they did. The gentleman that helped us showed genuine concern for our situation and comfort long before knowing our predicament. Kindness is their default position and that's a refreshing thing that this world needs much more of. Upon returning the equipment, we had to work our tools into a recently acquired rental car, it was going to be a tight fit so he helped by taking some of our trash. We were going to stuff it into the car and deal with it later but he went the extra mile and brought out a trash can. He didn't have to do that. Thank you for helping us today and yesterday. If I'm ever in Findlay again and need a truck. I won't go anywhere else. ~JC
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