I dealt with Shawn at this location. Since the first interaction, he sounded somewhat rude… we did a transaction over the phone, I provided a fedex shipping label and when I got the part, they sent me the wrong one.
After I called, he kept insisting that he sent me the part I requested. I told him I didn’t order that part because it was completely different than the description I provided to him. After a few minutes arguing he decided to say that he was gonna reimburse me and that the part was not available anymore and I should look somewhere else.
Definitely one of the worse customer service experiences I’ve ever had! ~Anderson
auto parts store