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La Point Discount Auto Parts in Holland (211 N Crissey Rd, OH 43528)

3.4 (50 reviews)

About:

La Point Discount Auto Parts is located in Holland (Ohio state) on the street of 211 N Crissey Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14198652329. You can get more information from their website: http://www.lapointauto.com/. The coordinates that you can use in navigation applications to get to find La Point Discount Auto Parts quickly are 41.638618, -83.762803. Scroll down to find out opening hours, reviews and other important information about La Point Discount Auto Parts.

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Available amenities

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Kerbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping

Unavailable amenities

La Point Discount Auto Parts doesn't have any unavailable amenities.

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Reviews about La Point Discount Auto Parts - 50

Anderson

I dealt with Shawn at this location. Since the first interaction, he sounded somewhat rude… we did a transaction over the phone, I provided a fedex shipping label and when I got the part, they sent me the wrong one. After I called, he kept insisting that he sent me the part I requested. I told him I didn’t order that part because it was completely different than the description I provided to him. After a few minutes arguing he decided to say that he was gonna reimburse me and that the part was not available anymore and I should look somewhere else. Definitely one of the worse customer service experiences I’ve ever had!

07.2022

Anderson

I dealt with Shawn at this location. Since the first interaction, he sounded somewhat rude… we did a transaction over the phone, I provided a fedex shipping label and when I got the part, they sent me the wrong one. After I called, he kept insisting that he sent me the part I requested. I told him I didn’t order that part because it was completely different than the description I provided to him. After a few minutes arguing he decided to say that he was gonna reimburse me and that the part was not available anymore and I should look somewhere else. Definitely one of the worse customer service experiences I’ve ever had!

07.2022

Anderson

I dealt with Shawn at this location. Since the first interaction, he sounded somewhat rude… we did a transaction over the phone, I provided a fedex shipping label and when I got the part, they sent me the wrong one. After I called, he kept insisting that he sent me the part I requested. I told him I didn’t order that part because it was completely different than the description I provided to him. After a few minutes arguing he decided to say that he was gonna reimburse me and that the part was not available anymore and I should look somewhere else. Definitely one of the worse customer service experiences I’ve ever had!

07.2022

Anderson

I dealt with Shawn at this location. Since the first interaction, he sounded somewhat rude… we did a transaction over the phone, I provided a fedex shipping label and when I got the part, they sent me the wrong one. After I called, he kept insisting that he sent me the part I requested. I told him I didn’t order that part because it was completely different than the description I provided to him. After a few minutes arguing he decided to say that he was gonna reimburse me and that the part was not available anymore and I should look somewhere else. Definitely one of the worse customer service experiences I’ve ever had!

07.2022

Anderson

I dealt with Shawn at this location. Since the first interaction, he sounded somewhat rude… we did a transaction over the phone, I provided a fedex shipping label and when I got the part, they sent me the wrong one. After I called, he kept insisting that he sent me the part I requested. I told him I didn’t order that part because it was completely different than the description I provided to him. After a few minutes arguing he decided to say that he was gonna reimburse me and that the part was not available anymore and I should look somewhere else. Definitely one of the worse customer service experiences I’ve ever had!

07.2022

Antwon

Purchased a starter for my Camaro.. Back in business 👁🤘🏿👅🤘🏿 👁

06.2022

Antwon

Purchased a starter for my Camaro.. Back in business 👁🤘🏿👅🤘🏿 👁

06.2022

Antwon

Purchased a starter for my Camaro.. Back in business 👁🤘🏿👅🤘🏿 👁

06.2022

Antwon

Purchased a starter for my Camaro.. Back in business 👁🤘🏿👅🤘🏿 👁

06.2022

Antwon

Purchased a starter for my Camaro.. Back in business 👁🤘🏿👅🤘🏿 👁

06.2022

Jake

Thought the whole point of wrecking yards was to get the parts cheaper. Quoted me 100 on a ford steel wheel when new they are 105 with free shipping and 70 bucks shipped for used online...THEY WERE OEM

03.2022

Jake

Thought the whole point of wrecking yards was to get the parts cheaper. Quoted me 100 on a ford steel wheel when new they are 105 with free shipping and 70 bucks shipped for used online...THEY WERE OEM

03.2022

Jake

Thought the whole point of wrecking yards was to get the parts cheaper. Quoted me 100 on a ford steel wheel when new they are 105 with free shipping and 70 bucks shipped for used online...THEY WERE OEM

03.2022

Jake

Thought the whole point of wrecking yards was to get the parts cheaper. Quoted me 100 on a ford steel wheel when new they are 105 with free shipping and 70 bucks shipped for used online...THEY WERE OEM

03.2022

Jake

Thought the whole point of wrecking yards was to get the parts cheaper. Quoted me 100 on a ford steel wheel when new they are 105 with free shipping and 70 bucks shipped for used online...THEY WERE OEM

03.2022

Tarri

NOT PLEASED THEY DELIVERED A RADIATOR DAMAGED AND I SENT IT BACK AND DID NOT GET MY MONEY BACK WILL NEVER USED THEM AGAIN. WE WILL INFORM THE INSURANCE COMPANYS TO NOT USED THEM.

02.2022

Tarri

NOT PLEASED THEY DELIVERED A RADIATOR DAMAGED AND I SENT IT BACK AND DID NOT GET MY MONEY BACK WILL NEVER USED THEM AGAIN. WE WILL INFORM THE INSURANCE COMPANYS TO NOT USED THEM.

02.2022

Tarri

NOT PLEASED THEY DELIVERED A RADIATOR DAMAGED AND I SENT IT BACK AND DID NOT GET MY MONEY BACK WILL NEVER USED THEM AGAIN. WE WILL INFORM THE INSURANCE COMPANYS TO NOT USED THEM.

02.2022

Tarri

NOT PLEASED THEY DELIVERED A RADIATOR DAMAGED AND I SENT IT BACK AND DID NOT GET MY MONEY BACK WILL NEVER USED THEM AGAIN. WE WILL INFORM THE INSURANCE COMPANYS TO NOT USED THEM.

02.2022

Tarri

NOT PLEASED THEY DELIVERED A RADIATOR DAMAGED AND I SENT IT BACK AND DID NOT GET MY MONEY BACK WILL NEVER USED THEM AGAIN. WE WILL INFORM THE INSURANCE COMPANYS TO NOT USED THEM.

02.2022

Brok3

I got a great deal on the fuel pump I needed to get back & forth to work. Friendly as well. I'll definitely come back here in the future!

11.2021

Brok3

I got a great deal on the fuel pump I needed to get back & forth to work. Friendly as well. I'll definitely come back here in the future!

11.2021

Brok3

I got a great deal on the fuel pump I needed to get back & forth to work. Friendly as well. I'll definitely come back here in the future!

11.2021

Brok3

I got a great deal on the fuel pump I needed to get back & forth to work. Friendly as well. I'll definitely come back here in the future!

11.2021

Brok3

I got a great deal on the fuel pump I needed to get back & forth to work. Friendly as well. I'll definitely come back here in the future!

11.2021

Cole

Drove a couple hours up to get a couple parts for my project car from these folks. Very easy to talk to on the phone, and got an honest opinion on the parts before I drove up. Got there, they were kind enough to let me see the car first before pulling. Took a few extra minutes but a lot of yards don’t let you do this. Besides, the lobby area is very nice and there are plenty of cool cars for you to look at while waiting. Pricing was fair, and I was in and out of there quickly for the price that I was quoted for on the phone plus tax. Honest people, good service, and great facility. That’s a five star junkyard right there. Shame they are a ways from me; but I would totally make that drive again if they have the parts I need.

08.2021

Nick

After dealing with a lot of negative places Lapoint was AWESOME! All tires were stolen from vehicle and nobody would help. Lapoint had 3 spares at a great cost and had us in and out. HIGHLY recommended especially in an industry that usually has poor service. Great place!

08.2021

Cole

Drove a couple hours up to get a couple parts for my project car from these folks. Very easy to talk to on the phone, and got an honest opinion on the parts before I drove up. Got there, they were kind enough to let me see the car first before pulling. Took a few extra minutes but a lot of yards don’t let you do this. Besides, the lobby area is very nice and there are plenty of cool cars for you to look at while waiting. Pricing was fair, and I was in and out of there quickly for the price that I was quoted for on the phone plus tax. Honest people, good service, and great facility. That’s a five star junkyard right there. Shame they are a ways from me; but I would totally make that drive again if they have the parts I need.

08.2021

Nick

After dealing with a lot of negative places Lapoint was AWESOME! All tires were stolen from vehicle and nobody would help. Lapoint had 3 spares at a great cost and had us in and out. HIGHLY recommended especially in an industry that usually has poor service. Great place!

08.2021

Cole

Drove a couple hours up to get a couple parts for my project car from these folks. Very easy to talk to on the phone, and got an honest opinion on the parts before I drove up. Got there, they were kind enough to let me see the car first before pulling. Took a few extra minutes but a lot of yards don’t let you do this. Besides, the lobby area is very nice and there are plenty of cool cars for you to look at while waiting. Pricing was fair, and I was in and out of there quickly for the price that I was quoted for on the phone plus tax. Honest people, good service, and great facility. That’s a five star junkyard right there. Shame they are a ways from me; but I would totally make that drive again if they have the parts I need.

08.2021

Cole

Drove a couple hours up to get a couple parts for my project car from these folks. Very easy to talk to on the phone, and got an honest opinion on the parts before I drove up. Got there, they were kind enough to let me see the car first before pulling. Took a few extra minutes but a lot of yards don’t let you do this. Besides, the lobby area is very nice and there are plenty of cool cars for you to look at while waiting. Pricing was fair, and I was in and out of there quickly for the price that I was quoted for on the phone plus tax. Honest people, good service, and great facility. That’s a five star junkyard right there. Shame they are a ways from me; but I would totally make that drive again if they have the parts I need.

08.2021

Nick

After dealing with a lot of negative places Lapoint was AWESOME! All tires were stolen from vehicle and nobody would help. Lapoint had 3 spares at a great cost and had us in and out. HIGHLY recommended especially in an industry that usually has poor service. Great place!

08.2021

Cole

Drove a couple hours up to get a couple parts for my project car from these folks. Very easy to talk to on the phone, and got an honest opinion on the parts before I drove up. Got there, they were kind enough to let me see the car first before pulling. Took a few extra minutes but a lot of yards don’t let you do this. Besides, the lobby area is very nice and there are plenty of cool cars for you to look at while waiting. Pricing was fair, and I was in and out of there quickly for the price that I was quoted for on the phone plus tax. Honest people, good service, and great facility. That’s a five star junkyard right there. Shame they are a ways from me; but I would totally make that drive again if they have the parts I need.

08.2021

Nick

After dealing with a lot of negative places Lapoint was AWESOME! All tires were stolen from vehicle and nobody would help. Lapoint had 3 spares at a great cost and had us in and out. HIGHLY recommended especially in an industry that usually has poor service. Great place!

08.2021

Nick

After dealing with a lot of negative places Lapoint was AWESOME! All tires were stolen from vehicle and nobody would help. Lapoint had 3 spares at a great cost and had us in and out. HIGHLY recommended especially in an industry that usually has poor service. Great place!

08.2021

Amaris

S: If you care less about customer service, effective communication, your money, and respect, enjoy your transaction with La Point Discount Auto Parts. With the exception of Josh (thank you!), their staff, Shawn and Greg, are unfriendly, impatient, and rude. L: On August 16, my partner and I called La Pointe to request more detailed information about car parts they had advertised online and place an order. Shawn was about the business, which we did not mind for the sake of placing our order. However, before sharing my credit card information, I had to remind him that we were potential customers (more than capable of purchasing hundreds of dollars of car parts.) Shawn told us the transaction would be processed the following Tuesday and delivered from Ohio to Maryland by August 22. On Monday, August 19, we called Shawn to follow-up. He was dismissive and unclear about the next steps. La Point charged my credit card $1,475 without any form of communication (e-mail, phone call, text). At a point, we felt we were being scammed, but we remained calm and polite during every follow-up conversation. Now it is Wednesday. My card has been charged. La Point has not provided any detailed feedback, invoice, or payment receipt. After a week of unproductive follow-ups with Shawn and then Greg, aggressively responding "man, we're busy" and "go to any yard in America, you won't find these doors", we did finally receive our order. Yes, they provided the parts; however, not fully in condition as advertised and the customer service was negligent to nonexistent.

08.2020

Nate

These guys knocked it out of the park for me and my family. I needed two parts for a VW Bug and we agreed to a reasonable price. I sent my two kids there (16 year old daughter and 15 year old son) to get the parts and when they got there through an interesting series of unfortunate events, locked the keys in the trunk of our car. My daughter was nearly in tears and frustrated, but one of the guys from Lapointe came out, unbolted the back seat to get access to the trunk and got the keys out for them. Thanks to whoever there at Lapointe who helped out my kids when nearly 100 miles from home. I will definitely do more business with you in the future.

08.2020

Amaris

S: If you care less about customer service, effective communication, your money, and respect, enjoy your transaction with La Point Discount Auto Parts. With the exception of Josh (thank you!), their staff, Shawn and Greg, are unfriendly, impatient, and rude. L: On August 16, my partner and I called La Pointe to request more detailed information about car parts they had advertised online and place an order. Shawn was about the business, which we did not mind for the sake of placing our order. However, before sharing my credit card information, I had to remind him that we were potential customers (more than capable of purchasing hundreds of dollars of car parts.) Shawn told us the transaction would be processed the following Tuesday and delivered from Ohio to Maryland by August 22. On Monday, August 19, we called Shawn to follow-up. He was dismissive and unclear about the next steps. La Point charged my credit card $1,475 without any form of communication (e-mail, phone call, text). At a point, we felt we were being scammed, but we remained calm and polite during every follow-up conversation. Now it is Wednesday. My card has been charged. La Point has not provided any detailed feedback, invoice, or payment receipt. After a week of unproductive follow-ups with Shawn and then Greg, aggressively responding "man, we're busy" and "go to any yard in America, you won't find these doors", we did finally receive our order. Yes, they provided the parts; however, not fully in condition as advertised and the customer service was negligent to nonexistent.

08.2020

Nate

These guys knocked it out of the park for me and my family. I needed two parts for a VW Bug and we agreed to a reasonable price. I sent my two kids there (16 year old daughter and 15 year old son) to get the parts and when they got there through an interesting series of unfortunate events, locked the keys in the trunk of our car. My daughter was nearly in tears and frustrated, but one of the guys from Lapointe came out, unbolted the back seat to get access to the trunk and got the keys out for them. Thanks to whoever there at Lapointe who helped out my kids when nearly 100 miles from home. I will definitely do more business with you in the future.

08.2020

Amaris

S: If you care less about customer service, effective communication, your money, and respect, enjoy your transaction with La Point Discount Auto Parts. With the exception of Josh (thank you!), their staff, Shawn and Greg, are unfriendly, impatient, and rude. L: On August 16, my partner and I called La Pointe to request more detailed information about car parts they had advertised online and place an order. Shawn was about the business, which we did not mind for the sake of placing our order. However, before sharing my credit card information, I had to remind him that we were potential customers (more than capable of purchasing hundreds of dollars of car parts.) Shawn told us the transaction would be processed the following Tuesday and delivered from Ohio to Maryland by August 22. On Monday, August 19, we called Shawn to follow-up. He was dismissive and unclear about the next steps. La Point charged my credit card $1,475 without any form of communication (e-mail, phone call, text). At a point, we felt we were being scammed, but we remained calm and polite during every follow-up conversation. Now it is Wednesday. My card has been charged. La Point has not provided any detailed feedback, invoice, or payment receipt. After a week of unproductive follow-ups with Shawn and then Greg, aggressively responding "man, we're busy" and "go to any yard in America, you won't find these doors", we did finally receive our order. Yes, they provided the parts; however, not fully in condition as advertised and the customer service was negligent to nonexistent.

08.2020

Amaris

S: If you care less about customer service, effective communication, your money, and respect, enjoy your transaction with La Point Discount Auto Parts. With the exception of Josh (thank you!), their staff, Shawn and Greg, are unfriendly, impatient, and rude. L: On August 16, my partner and I called La Pointe to request more detailed information about car parts they had advertised online and place an order. Shawn was about the business, which we did not mind for the sake of placing our order. However, before sharing my credit card information, I had to remind him that we were potential customers (more than capable of purchasing hundreds of dollars of car parts.) Shawn told us the transaction would be processed the following Tuesday and delivered from Ohio to Maryland by August 22. On Monday, August 19, we called Shawn to follow-up. He was dismissive and unclear about the next steps. La Point charged my credit card $1,475 without any form of communication (e-mail, phone call, text). At a point, we felt we were being scammed, but we remained calm and polite during every follow-up conversation. Now it is Wednesday. My card has been charged. La Point has not provided any detailed feedback, invoice, or payment receipt. After a week of unproductive follow-ups with Shawn and then Greg, aggressively responding "man, we're busy" and "go to any yard in America, you won't find these doors", we did finally receive our order. Yes, they provided the parts; however, not fully in condition as advertised and the customer service was negligent to nonexistent.

08.2020

Amaris

S: If you care less about customer service, effective communication, your money, and respect, enjoy your transaction with La Point Discount Auto Parts. With the exception of Josh (thank you!), their staff, Shawn and Greg, are unfriendly, impatient, and rude. L: On August 16, my partner and I called La Pointe to request more detailed information about car parts they had advertised online and place an order. Shawn was about the business, which we did not mind for the sake of placing our order. However, before sharing my credit card information, I had to remind him that we were potential customers (more than capable of purchasing hundreds of dollars of car parts.) Shawn told us the transaction would be processed the following Tuesday and delivered from Ohio to Maryland by August 22. On Monday, August 19, we called Shawn to follow-up. He was dismissive and unclear about the next steps. La Point charged my credit card $1,475 without any form of communication (e-mail, phone call, text). At a point, we felt we were being scammed, but we remained calm and polite during every follow-up conversation. Now it is Wednesday. My card has been charged. La Point has not provided any detailed feedback, invoice, or payment receipt. After a week of unproductive follow-ups with Shawn and then Greg, aggressively responding "man, we're busy" and "go to any yard in America, you won't find these doors", we did finally receive our order. Yes, they provided the parts; however, not fully in condition as advertised and the customer service was negligent to nonexistent.

08.2020

Nate

These guys knocked it out of the park for me and my family. I needed two parts for a VW Bug and we agreed to a reasonable price. I sent my two kids there (16 year old daughter and 15 year old son) to get the parts and when they got there through an interesting series of unfortunate events, locked the keys in the trunk of our car. My daughter was nearly in tears and frustrated, but one of the guys from Lapointe came out, unbolted the back seat to get access to the trunk and got the keys out for them. Thanks to whoever there at Lapointe who helped out my kids when nearly 100 miles from home. I will definitely do more business with you in the future.

08.2020

Nate

These guys knocked it out of the park for me and my family. I needed two parts for a VW Bug and we agreed to a reasonable price. I sent my two kids there (16 year old daughter and 15 year old son) to get the parts and when they got there through an interesting series of unfortunate events, locked the keys in the trunk of our car. My daughter was nearly in tears and frustrated, but one of the guys from Lapointe came out, unbolted the back seat to get access to the trunk and got the keys out for them. Thanks to whoever there at Lapointe who helped out my kids when nearly 100 miles from home. I will definitely do more business with you in the future.

08.2020

Nate

These guys knocked it out of the park for me and my family. I needed two parts for a VW Bug and we agreed to a reasonable price. I sent my two kids there (16 year old daughter and 15 year old son) to get the parts and when they got there through an interesting series of unfortunate events, locked the keys in the trunk of our car. My daughter was nearly in tears and frustrated, but one of the guys from Lapointe came out, unbolted the back seat to get access to the trunk and got the keys out for them. Thanks to whoever there at Lapointe who helped out my kids when nearly 100 miles from home. I will definitely do more business with you in the future.

08.2020

Jerry

I had a great experience with this business, specifically Al. We purchased a front end. Later found that few items were broken that were hidden behind the bumper. Al, went out of his way to order those parts and send to our house. Very friendly and professional and most of all saved us hours of driving time. Would recommend any day. Thank you again.

08.2019

Jerry

I had a great experience with this business, specifically Al. We purchased a front end. Later found that few items were broken that were hidden behind the bumper. Al, went out of his way to order those parts and send to our house. Very friendly and professional and most of all saved us hours of driving time. Would recommend any day. Thank you again.

08.2019

Jerry

I had a great experience with this business, specifically Al. We purchased a front end. Later found that few items were broken that were hidden behind the bumper. Al, went out of his way to order those parts and send to our house. Very friendly and professional and most of all saved us hours of driving time. Would recommend any day. Thank you again.

08.2019

Jerry

I had a great experience with this business, specifically Al. We purchased a front end. Later found that few items were broken that were hidden behind the bumper. Al, went out of his way to order those parts and send to our house. Very friendly and professional and most of all saved us hours of driving time. Would recommend any day. Thank you again.

08.2019

Jerry

I had a great experience with this business, specifically Al. We purchased a front end. Later found that few items were broken that were hidden behind the bumper. Al, went out of his way to order those parts and send to our house. Very friendly and professional and most of all saved us hours of driving time. Would recommend any day. Thank you again.

08.2019

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Opening Hours:

Now Open
  • Monday 8:00 AM - 5:30 PM
  • Tuesday 8:00 AM - 5:30 PM
  • Wednesday 8:00 AM - 5:30 PM
  • Thursday 8:00 AM - 5:30 PM
  • Friday 8:00 AM - 5:30 PM
  • Saturday Closed
  • Sunday Closed

Ratings:

  • google logo
    3.8
    Total votes: 75
    Votes distribution:
    1: 15
    2: 5
    3: 4
    4: 8
    5: 43

Location/Contacts:

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
    No data
  • Sunday:
    No data
Place last updated at: 29-08-2022 05:31:09