Best coffee shop in Mason, Ohio (OH) 2024

I stopped to gas up my vehicle close to empty to a full tank. I had rewards points to use, .17c off/gal. As I was filling up, the pump cut off on me and instructed me to hang up the nozzle. I was only able to get 8.8 gallons, less than half a tank. I went inside to have my issue resolved since the pump cut off prematurely, receipt in hand. I was laughed at and told I could only get .6c off a gallon, that there was nothing she could do for me. That I no longer have .17c off a gallon. I told her I understood but I did not cut off the pump, that the pump prematurely cut off before filling my tank. Her response was "sorry, I can't do anything for you". One of the worst possible customer service experiences I've had in quite a while. With the way the gas prices are raising, you'd think there would be a little more understanding and willingness to assist the customer, but that's clearly not the case here. I stop at UDF a lot between personal and business related fuel stops and pit stops. This one has lost my business. I didn't feel appreciated, like she didn't even care about offering any kind of customer service. Didn't even ask for a manager to see if anything could be done. I worked customer service back in the day and it's went from a "I'll help in any way I can" to a "sorry, can't do anything" mentality, and that's really sad. ~JoVonne

convenience store coffee shop gas station ice cream shop

Please keep fresh brewed tea available. They run out often. OFTEN. How is it that Thorntons on Tylersville Rd West Chester always has brewed tea and it is a good dark tea. Mason Thorntons constantly runs out and brews its tea too weak. 8/17/2022 update: This location needs to update/replace the part of the fuel pumps that are customer interactive, because of fade, wear and tear. It is hard to see and use required buttons to push. ~Brent

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