If I could give 0 stars I would. I was originally referred to this vet by my family. Absolutely terrible service, extremely unprofessional, and have received very condescending treatment from the staff at this establishment.
In the middle of having a true emergency with my dog, they could not find my name - phone number - account number - anything. In addition to that, they acted as if their incompetence was my fault. I have confirmed with paperwork from MULTIPLE VISITS here with my other dog, that I've indeed been a client at their location for well over a year now. I was not impressed any of the times I visited, but due to needing immediate care for my dog - they were my first call today.
In addition to not being able to find ANY information on me or my family (who had been going here longer than I have), they decided to ask very rudely - why I didn't take my dog in sooner if I knew something was wrong... again, implying I'm at fault - when I repeatedly told them the emergency took place THIS MORNING and I called immediately.
After having *Pat*, I believe her name was, shout over me and not let me get a word in edgewise, I simply hung up the phone and will never attempt to return to this place.
If you care about your animals, please take them to someone who cares about them too, because this place sure doesn't. They can't even keep their records straight. ~Ashley
veterinarian