Last year I ordered pizza for a child's birthday. Over a 100 dollars worth. It took almost 3 hours to receive. Long after the party was over. I called 3 times and was told the pizza was on the way. When we did finally receive it, it was 3 hours old.
A year later I ordered a small cheese and a medium sausage square cut. With delivery and tip it was around 40 bucks. The small had no sauce, and the medium was cut wrong and the dough wasn't fully cooked.
Both times I tried to contact the store about the experience. I never heard back from the incident, and was offered a free large pizza on the second. I'm good. Pizza Hut is just down the street.
Also I use to work here, this would have been unacceptable 3 years ago. I dont know what's up with them now.
I use to work here as a delivery driver ~Nathan
pizza restaurant