Best financial institution in Portland, Oregon (OR) 2024

I think the person who works here comes when they fee like it. They also take a two hour lunch, so to count on the times it says that they're open is a joke. ~A

I opened a business checking account Jan 2022. After two weeks of use, a payment from the checking to an external credit card bounced and fees were charged by the CC issuer. Funds were not a problem. The CC company informed me Union Bank didn't allow the transaction to happen. I asked Union Bank about this and found out they froze my account completely with no notice given. I had no ATM, no checks, no deposits, NO ACH, no transfers, no access. Two more frozen weeks went by where I only heard guesses or speculation as to what was going on. They said their back office wasn't telling them anything about it, Maybe it was some merger, maybe it was their dilapidated computer system. Eventually the branch manager told me the best I could do was close the account and go elsewhere. They were so happy to open the account but crashed and burnt our relationship in 2 weeks when this cluster happened. I got no help or support. I felt like burden to an easy day just trying to ask what's going on. This was probably a side effect of their poor procedures, no internal support or communication which results in... my experience. A Banking break down and nobody knows anything. Terrible, bad, Such a waste of time. You've been warned. ~Ben