I was a serious bike commuter for decades until I moved out of the city 10 years ago. My son was finally old enough to ride on his own and I decided to upgrade my bike during COVID. My experience with Newtown Cycle couldn’t be better.
Understandably there was a bike shortage in the summer of 2020, but they happened to have a great beginner road bike at a competitive price. Any issues that arose Corey and Harry were more than happy to take care of, including issues with derailing that cut a few long rides short (no fault of theirs - just the limitations of a starter bike). They’ve always done service quickly, and quite frankly, I’m often surprised how reasonably priced they are.
As I’ve gotten more serious and started riding further distances (including a couple of centuries) Corey has been incredibly helpful in answering my questions while I’ve been trying to find a good used bike as an upgrade locally. Now that I’ve moved up to my first Carbon/105 Trek, I will continue to use them for all my service, questions and parts. They are definitely an amazing local resource for everything bike related. ~Core
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