Does anyone in corporate care about the CVS on Edgewood Hill in York Pa. The people that work in the front of the store are wonderful. It is a shame they are being compared to this CVS. The pharmacy is terrible!!! The people in the pharmacy are rude they treat you like dirt. My doctor sent a script in for a sinus infection I didn't hear anything for 2 days 'I called and was told oh we don't have that it's on back order I don't know when we will get it. If we don't have it, I am sure the other stores don't have it either. I ask should I call another pharmacy I was told yes. I called my doctor's office it was called to another pharmacy not a CVS my script was ready in 15min. The next morning, I get a text from CVS Edgewood that my script is ready. I have tried calling them several times no one answers to tell them I got it elsewhere as they told me to do. Fast forward to 9/28/22 that was on Thur. I needed a script filled that I have been getting for years. I put the call in on the automated line it said my script would be filled by Mon 10/3/22. I didn't hear anything about it being filled so I tried to call Tues 10/4/22 three times on hold no answer. Tried again 10/5/22 no answer. Now I have 1 pill left so I called my doctor's office to transfer my script to another pharmacy. I have used this CVS for years I can't believe how the pharmacy people still have jobs. If it continues there will not be a CVS pharmacy at this location for them to work. I know they are busy and sometimes don't have enough help, but I have been in there when there is 4 people working and the phone rings and ring's also have heard rude comments made about customers. I would give 5 stars to the employees in the store and 0 to the pharmacy but I have to give 1 star to post. ~Linda
drugstore