Best mobile phone repair shop in Greenville, South Carolina (SC) 2024

Best sales and service experience I've had in a very long time. Sales doesn't work on commission so you get real product understanding, no upselling. ~Stugee

I dropped my brand new phone the day I got it. Sadly, I didn't have insurance so I took it to Cell Doc thinking it would be cheaper than an authorized Google repair shop using genuine parts. Come to find out later, that ended up not being the case but that's besides the point. I was quoted two different prices for the same service. They took almost an entire week AFTER the date they said it would be finished. I called on the day it was supposed to be ready and was told to "call back in 3 days and see if it was finished," so I called in 3 days and I was told that no, it wasn't and that they had my number on file and would text me when it was. I came a few days later planning on grabbing my phone whether it was done or not and the guy at the counter goes "oh yeah it was done yesterday." All this was annoying but I was just glad to have my phone back. Now, keep in mind it was BRAND NEW before I cracked the screen, so why after I picked it up did I notice only one of my speakers is working, and there's a large dent In the metal on the back of my phone??? I'm beyond disappointed with my service and for almost 300$ I really wish I would have taken it to somewhere certified. Please learn from my mistake. ~Reese