6 Best cell phone store in Greenville, South Carolina (SC) 2024

I dropped my brand new phone the day I got it. Sadly, I didn't have insurance so I took it to Cell Doc thinking it would be cheaper than an authorized Google repair shop using genuine parts. Come to find out later, that ended up not being the case but that's besides the point. I was quoted two different prices for the same service. They took almost an entire week AFTER the date they said it would be finished. I called on the day it was supposed to be ready and was told to "call back in 3 days and see if it was finished," so I called in 3 days and I was told that no, it wasn't and that they had my number on file and would text me when it was. I came a few days later planning on grabbing my phone whether it was done or not and the guy at the counter goes "oh yeah it was done yesterday." All this was annoying but I was just glad to have my phone back. Now, keep in mind it was BRAND NEW before I cracked the screen, so why after I picked it up did I notice only one of my speakers is working, and there's a large dent In the metal on the back of my phone??? I'm beyond disappointed with my service and for almost 300$ I really wish I would have taken it to somewhere certified. Please learn from my mistake. ~Reese

Posing this on behalf of my mother Kim (who doesn't have a Google account.) She wanted me to review Tyler W. who she said was amazingly patient and helpful for them when they were having trouble with some billing issues. She would come back based on his professionalism and customer service. ~Taylor

Tmobile overall is garbage, not just this store. Go anywhere else and you will do better than this place. Poor service, and no one that works there cares, or is even willing to help you ~James4489

Brad at Verizon TCC is amazing!!!! He has the most patience ever for those of us who are technically challenged. He genuinely works to get you the best plan and the phone that fits your lifestyle needs. If you need a new phone or service, you MUST go see Brad!!! ~Stacy

Rachel was awesome. She was able to get done what the corporate store in Anderson refused to. She was super friendly and knowledgeable and despite it taking a long time to accomplish she was the best throughout. ~Robert

The lady in the store was very rude, she did not want to help me with anything. She kind of ignored me while I was there and I do not know her name. I do I know that this is the way that you are not supposed to conduct business. I am used toI am used to theWhiteWhite lady heWhite lady helping me because she is always helpful. Whoever the black lady was who was in there was very rude. I had to go to another Metro in order to get the help that I needed. The ladies at the other Metro was more then helpful. She couldn't help me because her nails were long, that's no excuse. ~June