Best cell phone store in Rock Hill, South Carolina (SC) 2024

Phenomenal customer service! The staff was very professional and helpful but i want to specifically highlight two individuals that went above and beyond to cater to my needs. First, Daniel was very personable and informative when it came to choosing the best phone for me. He offered helpful advice and information about different deals I could receive through T-Mobile. He was really advocating for me to buy the 13 pro max but i decided to go with the regular 13 and later regretted it lol. I appreciate the great advice! Second was Brian. When I first went to T-Mobile, Brian was the staff member that worked with me to figure out what exactly to do with my phone which had blacked out on me. I appreciate his patience while I decided if I wanted to get the phone fixed or buy a new one. He also offered some great advice on what to do with old phones. The second time was when I went to exchange my phone size. He made sure all my data was transferred and that i was satisfied with my purchase. Overall this was a great experience at this store! They’ll definitely see me again! ~Shayla

Every time I go into this store, I am sorry that I did. It is a waste of time. I went back to buy another cord for my Samsung phone. I was told on 2 separate occasions that I HAD to buy a specific charger made for my phone (a $22 charger). I went in to purchase another charger because the cord caught on fire at home. I was told the cord melted because of my outlet, but that any decent quality C charger would work. Glad this person was honest with me about that part. Replaced the $22 charger with a nicer one from Walmart. ~Peggy