Best hot tub store in Nashville, Tennessee (TN) 2024

My mom had a pool installed with lifetime warranty from Family Leisure (Nashville). Terrible service. Constantly leaked, when calling about warranties, they try to say they only cover certain defects such as seam rips even though it leaked after install. 7 years after install for the 3 liner repairs (patches to try to stop leaks) she called to get the liner completely replaced. They said they didn’t have a liner in stock till swim season. So my mother called a certified repair crew , one of them happened to work for Family Leisure as a installation technician. The installation technician said it should not look like it does in the photos after 7 years and should be covered under lifetime warranty. My mom called Family Leisure back and was denied service saying they would only fix it if the rust had been so severe that it failed. (Think about all that water busting out damaging home, vehicles, property or even animals and people near it when it fails?) Talk about liability. Especially when you notify them of defective services and have them documented. Even the technician called and told them he thought they should do something. I told my mother to get a lawyer and pursue that avenue if they are going to falsely sell lifetime warranties and allow unsafe defective services. ~Tim