Best outdoor furniture store in Nashville, Tennessee (TN) 2024

My mom had a pool installed with lifetime warranty from Family Leisure (Nashville). Terrible service. Constantly leaked, when calling about warranties, they try to say they only cover certain defects such as seam rips even though it leaked after install. 7 years after install for the 3 liner repairs (patches to try to stop leaks) she called to get the liner completely replaced. They said they didn’t have a liner in stock till swim season. So my mother called a certified repair crew , one of them happened to work for Family Leisure as a installation technician. The installation technician said it should not look like it does in the photos after 7 years and should be covered under lifetime warranty. My mom called Family Leisure back and was denied service saying they would only fix it if the rust had been so severe that it failed. (Think about all that water busting out damaging home, vehicles, property or even animals and people near it when it fails?) Talk about liability. Especially when you notify them of defective services and have them documented. Even the technician called and told them he thought they should do something. I told my mother to get a lawyer and pursue that avenue if they are going to falsely sell lifetime warranties and allow unsafe defective services. ~Tim

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I would give the actual store in green hills a 5 star because the people at that store are on your side and on your team. But once you order it I wish I could give a zero star. From there it is the worst service to expensive stuff I’ve ever seen. The deliver service is a joke, the pottery barn corporate is a joke, and everything in between. We ordered stuff in May and they still don’t have our stuff to our house. Sent us the wrong glider, had a delivery date and didn’t even show up, had another deliver date and had to take off work to accept the stuff and then they don’t show up and then 20 minute before the allotted time is up they call and say they’ll be 4 hours late. This company is terrible and it doesn’t surprise me that the store front is closing down. Really was expecting a lot more from Pottery Barn kids. ~Alex

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I only went to the garden center this time They have expanded it into the parks lot with all the spring planting supplies I was searching for a particular plant 2 employees watched me searching stood around chatting and did not offer to help The cashier was friendly and brought up the rating by a star I did not get a safe feeling in their parking area due to some unkept people walking around and not going into the store Overall the garden center was well stocked ~Dug

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