After being with sprint for 5/6 years we decided to leave, customer service here is horrible. Wanted to upgrade my phone and the workers decided being on their phone was more important, one of the female workers couldn't stop showing her phone to the person helping us. Decided to come back a week or so later my brother in law wanted to get on his own plan and the worker there told him he could. He then paid 80 dollars just to be told he had to pay 300/400 to be on his own plan. When we said we were planning on going to at&t the employee there said well your phones are paid off you can do what you want. I would recommend better training on customer service. ~Valerija
cell phone store