Best bank in Arlington, Texas (TX) 2024

I’ve had bad experiences at BBVA that were better than the service I received here. My appointment was at 3:30 and was tended to until 3:54. I went in due to my card being flagged for fraudulent charges. Joseph then proceeded to dial and redial a 1-800 number that continuously repeated “we’re experiencing high call volume and can’t take your call” while also going through his Facebook. Once he finally got an answer, he continued to tell me that it’s my fault because my billing address is wrong. ~Daniel

I’m a small business owner and for many years I banked with one of the largest banks in the country. One would think that was a good idea or a good option. Years later I realized that bank was too big to assist my small company with the banking needs we required. I then found Worthington National. They were welcoming of my business. They’re staff is awesome and always eager to assist with any complex financial needs as well as simple banking needs. Excellent customer service. This is a bank where you even have access to the VP of the bank. These feats may seem small and unimportant, I assure you they are not. This is an awesome bank. Get to know them, setup an account with them and I’m certain they will not disappoint. Thank you for reading my review, JJ. ~Jacqueline

This bank is HORRIBLE. My mom recently opened an account with this bank. They have frozen her account. They asked for a bill showing her change of address. She provided it. They have been giving her a run around about when her account will be available. People have bills and they are taking their damn time handling people accounts. She even stated that she no longer wanted the account and they still failed to give her the money that is hers from that account. It’s unethical. They failed to show policy in writing that they can hold customers money hostage even though they declined wanting that account. Shame on you BBVA. Expect a call from our attorney, if her money is not given to her by 4/9. ~Review