Best store in Dallas, Texas (TX) 2024

Where is the 0 stars button??? Called to inquire about an upcoming release. Female answered, very unprofessional. Didn't get her name but she seemed as if she did not want to be at work. I informed her about my situation and my brief conversation with customer service, the associate replied "ok, what you want". I sat in disbelief for a few seconds but decided not to get mad. I asked my question and got in return an answer that had nothing to do with my question and was told to call customer service. Seems like over the last few years of shopping with Jimmy jazz I've had horrible service and overall bad experience. In conclusion I nor anyone who know me will never shop with Jimmy jazz ever again. ~B