Best tool rental service in Dallas, Texas (TX) 2024

How great are the staff on Buckner!!! Mo took great care of me at the counter, and Susana quickly got my core refund processed. But it was Jason who really drove this to 5 stars. He installed my battery quickly, then went the extra mile to check my alternator. The whole time he was friendly, knowledgeable and funny. I felt bad I didn't have cash to tip him, so I think he should get a raise! Hire more people like Jason for sure! ~Janice

Went to this location because they had an alternator in stock that I needed. Got there and turned out it wasn’t the right one, I asked them to call the “ask an expert” phone line that they still have and they refused! Just kept giving me the run around with different employees and manager. Even witnessed a cashier while in the middle of checking someone out take a personal phone call and leave the line of customers unattended. Will definitely not go back to this location. Higher management needs to get their store in order. ~Brandon

I stopped in to purchase windshield wipers. I have always had someone to put them on, but I wanted to try myself. Abbey, the sales associate showed me which wipers I needed (I didn't know they came in 2 different sizes, lol) and he even put them on for me!! He really made my visit an awesome experience! I will definitely visit this location again especially if he's there. ~Jchell