Best truck dealer in Dallas, Texas (TX) 2024

Now I try all that I could to be respectful and patient but my thing is that the customer here is by far terrible. My advisor (Hector) told me and my grandfather that I can pick up my car today, so my grandfather drove from Plano to Dallas to pay for the diagnostic. When we arrived we talk to Shannon which was respectful at first and then she told us that they are working on the paperwork to get the car. We waited 2 and a half HOURS for a paperwork!! Then the nice gentleman named Alex came and assisted are situation and got are paperwork ready. He handy my keys then I saw this to my car. Now this isn't Alex fault but Hector needs to give the right information on when to actually pick up hour car. ~Tyran

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