Best drugstore in Friendswood, Texas (TX) 2024

No stars but you have to give one for a review. We went to pickup my wife's prescription in the morning, not busy, waited 30 minutes inline to be told it wasn't ready come back in the afternoon. Wife got an alert that it was filled. Got thwr very busy people leaving the line before getting seen. Waited another 30 minutes while the team tried to locate it. Lost it. They filled it after another 15-20 minutes waiting then overcharged me by substituting the generic but charging me for the brand name. We later discovered. Asked for my wife's IDs back and was told that I should have shown MY ID! How is that on me when you don't ask for it!?! Why should I need to ask for ID bqck? Absolute chaos. The pharmacist was busier and quieter than the 2 helping her. Doing her job correctly. Training these people again may help...lots of chatter about how is this and why doesn't this work? ~fatboy

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Horrible pharmacy. Rude and can’t even understand them on the phone. Completely unhelpful. Next time I’ll just go in and demand the service required and won’t leave the counter until I get it. They didn’t even do a count on a controlled medication (which was wrong). Unbelievable. ~Tiger

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