6 Best cell phone store in Garland, Texas (TX) 2025

After going to a few different locations, I walked into this location where Sam welcomed me and helped me with changing over to 5G, where other locations couldn't. ~Yajaira

The new management has been very friendly and now they carry wide variety of phones and accessories. Great customer service and great staff. A+++ ~Rahim

T-Mobile you all have done it again!! As soon as I walked in the door at Store 288E, I was met by the T-Mobile associate Warren. He sounded off with a warm Welcome to T-Mobile how can I assist you today! And Immediately turned my frown upside down. I have been a loyal T-Mobile customer for years and that day, I was ready to CANCEL my service. I felt like I was paying for a phone and service plan that was OUTDATED. My phone would drop calls, the screen would freeze and the phone would power down without notice. I mean I was over it and ready to give T-Mobile a piece of my mind. But, I quickly simmered down when Warren began listening to my complaints. He then checked out my phone and took a look at my current plan. Once he was done, he gave me some different options to think about and the ability to choose a Newer Phone and an even better Service plan. When it was all over, I walked out the store with 2 brand new phones along with the cases, and a plan that was just right for me! #Satisfied T-Mobile customer thanks to Warren!! ~Candace

Best costumer service I've ever had with a cell phone company. Ferris went above and beyond to help me switch carriers. We weren't able to accomplish this because of a major error on my current carrier service. But I'm confident that I will have my phone back in working order soon! Thank you Metro!! ~Michele

If you need help with your service or your phone, do yourself a favor and go to this store. Maria is amazing! She helped me with a complex phone issue and had it resolved in a matter of minutes. Her customer service skills are a perfect 10/10! Thank you Maria! ~Woody

Great service very helpful and the manager is great and is bilingual. So willing to to help in any way he can. ~Josh