6 Best financial institution in Houston, Texas (TX) 2024

Excellent place. Nice and fast service, I strongly recommend it. ~Samuel

The new girl there is great and she’s speaks English too! ~roberto

Alisha and Ana are awesome. They are very friendly and profesional. The establishment is very clean and friendly. Alisha was very knowledgeable and she made my process very easy. I was there tops 10 min. Thank you Advance America .. they need a raise! ~R

If I could rate as lower I would. The inexperience of the personnel at this location definately questions my business relationship. The manager, Christian Williams and personnel, Marlene Cruz were very inexperienced in processing my request. I should have known when I walked into the branch and recognized a disgruntle customer in a wheelchair that I wouldn't get the service that a banking customer should recieve. In that, I simply mean to ensure the customer has the best experience that is within a represenative ability, stellar customer service and efficent. None of which I received at this branch. It was more hand holding, excuses and no accountability. I have, however, filed a formal complaint with the Federal Reserve and I am confident they handle the lack of accountability this branch display. Additionally, I've let my business partners, family and friends know to NOT extend any business or services with this institution for fear of failure, lack of experience and no oversight. ~S

Thomas was great, professional and explained everything to me I was originally approved for $120 then when I came into the store they said $1000 I went ahead and took it because I definitely needed it. ~Danielle

Roxanne was amazing, she helped me through the entire loan process, walked me through step by step. I was a little intimidated since this was my first time taking a loan out, but she was super patient and very understanding. Amazing customer service and would highly recommend her. ~Lucy