Best restaurant in Irving, Texas (TX) 2024

NO MASKS AND BAD SERVICE! I ordered on the app today for lunch and chose the pick up inside option. When I arrived the inside was closed there was a line wrapped around the building that I stayed in for 30 minutes. I ordered popcorn shrimp but instead I received a container of s**t. What type of inconsiderate, under achieving idiots would make a person wait in line for 30 minutes and then give them something old and inedible!? it was a waste of my entire lunch break and I will be returning for a refund when I get off. Also, at lunch the Manager didn’t have a mask on. I asked if she was supposed to have one on she said yes and put it on. When I returned at about 430 the cashier didn’t have a mask on. Why does the manager have a mask but her employees don’t? ~Zalika

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It was a nice big shell station! The bathrooms were clean, which is VERY important! It wasn't busy when we went, because it was late at night. And quite honestly, I didn't even know someone was working there. The guy at the counter wasn't too interested in the fact that we were there. He was busy on his phone watching a show, and didn't respond or say anything to us. He could've been tired or something?? Everything looked well stocked for things you'd need to find. The only thing I'd suggest improving is the customer service at checkout. It truly makes or breaks an experience. You can have everything else going on right, but the first and last impressions are what people like myself will remember. ~Melody

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