Best brake shop in Kingwood, Texas (TX) 2024

I have been driving from Conroe just for the service I get here at Firestone in Kingwood! Very honest and great people to deal with from the manager down to the guys working on my vehicle! Scott and Cody were easy and helped me to understand everything! I highly recommend! They may take their time in the shop and not go as quickly but I will take quality of work over time any day of the week! ~Ashley

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Went to Jiffy Lube in Kingwood yesterday for state inspection. They failed the car. The explanation was "left blinker indicator is out" and "Brakes are lower than 3mm and has trouble in stopping distance." (see pictures) I went to the auto parts and bought new brake pads and the bulb. I noticed that my car has double bulbs on each side. So if one bulb is burned out it doesn't matter because the other one still works. Texas regulation says that you must have at least one tail, one stop, and one turn signal on each side so this should not have failed. The manager claimed that "all equipment must be working" which is incorrect. We debated this for over 15 minutes. I tested the stopping distance in front of my house. From 20 mph I stopped the car in 6 feet! The regulation says the car must stop in under 25 feet! This morning I pulled the brake pads and measured them. New pads are around 10mm. Mine measured a little over 8mm, not the 3mm like Jiffy Lube claimed. I put the old pads back on. I took the car back to Jiffy Lube with the boxes of new pads to show him the measurements. He told me that the 3mm measurement "didn't matter, it was the stopping distance". He refused to entertain the measurement discussion at that point. Magically the car's stopping distance was not a problem during the second inspection even though no work was done on the car. ~D

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