Best car dealer in McKinney, Texas (TX) 2024

This was my first service at El Dorado Mazda. They far exceeded my expectations. First, before I scheduled the service, I sent an email with a question using the Contact Us form on the website. They called me back within 30 minutes and I had good conversation with a service advisor. Later I was able to schedule service same day at a convenient time and I was greeted promptly when I arrived. The advisor sent me a text so I could contact him if I needed anything. The waiting area was comfortable even though it’s a temporary site while the main facility is under renovation. They had bottled water, snacks and coffee, all free. I received a video report and a report card pdf. The service was completed in a reasonable amount of time. The whole experience was flawless. They definitely earned my continued business. ~J