Best cosmetics store in McKinney, Texas (TX) 2024

This pharmacy has gone terrible recently. I can’t believe how poor the service is. This has been my go-to pharmacy for over 8 years. I am now changing to another (out of the way) CVS. They sat on a prescription for post surgical pain meds for 2 days. It was in stock! When I tried to call the pharmacy, they kept me on hold for over 15 minutes then disconnected me at closing time. When I called back the next morning, they were rude and gave me every excuse in the book. Saying they are short-staffed. That is t an excuse for treating people terrible. They told me I could call and have the prescription transferred to another CVS. Come to find out, that is not possible with controlled substances. Funny, the other CVS knew it immediately. I think this pharmacy was being difficult. I will never buy anything in this CVS again. They need someone to step in and correct their customer service. ~Sarah

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