Best american restaurant in New Braunfels, Texas (TX) 2024

This was one of our best experiences, the crew was short staffed, 1 waitstaff, the hostess, bartender, cook and manager. (Larry, Patrick, Trent and Destiny), even though we had to wait a while, it was worth it! They were so gracious, attentive to our needs and professional, we got there about 9:30 p.m. after our grandsons football game and we were huunnggrryy! To say that they did everything they could to make us feel good about our decision to eat there and apologize for waiting is an understatement, will definitely go back again and again! AND THE FOOD WAS 😋!!! Sorry only got a couple of pics, we started eating right away!!! ~Ruth

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We went to this location for the 2nd time and I was very disappointed. First if all: 1. Ceiling tiles are so old and moldy they seriously need to update this location. 2. We had already waited a while and we were starving, so we bit the bullet and ate here. 3. Our server was amazing, which made everything else seem irrelevant. 4. As you can see by the picture, my son has special needs so he orders the same salad every time and he usually eats every last piece. Not this time! He ate all the toppings and chicken but left the entire salad. It looked so old he wouldn’t eat it. For him this is rare because he eats everything. 5. While waiting for our meals there was one waitress that was serving a coke to her table and dropped coke on the floor. She never bothered to clean it up and another waitress slipped on it but literally held on to the wall to keep herself from falling. One of her tables a customer told her she needed to clean up the spilled coke. 6. The same waitress while waiting for food to be taken out to her table, began throwing some type of food into someone’s mouth like a game. She also had a mouth full of food while she cleaned up the spilled coke. 7. Overall, I don’t think we’ll be back until things change at this location. ~Maria

breakfast restaurant american restaurant family restaurant