Best furniture rental service in San Antonio, Texas (TX) 2024

If I could give 0 stars I would. I rented a brand new washer and dryer from this location. First time ever renting appliances. The Samsung dryer has not been drying since purchased. I called today and spoke with Rene horrible customer service, rude and no regard for the customer. She hung up on me when I asked for the corporate office number. I called back and asked for it again as I am a paying customer she said “she was too busy and they close at 5” but the website states 6. 1. If your too busy don’t answer the phone or place me on hold until your available. 2. Why lie about your store hours? How does this girl have a job in customer service and sales? She needs to be reprimanded for her lack of regard for a paying customer. Who hangs up on a calm customer simply asking questions about the dryer and what they can do for me as I am paying for equipment that does not work!? Rene…. I will pray for you to find a better career and happiness. You should have finished school and thought about a better career other than your local hood rental store. It’s not my fault you chose this path for your life. This is my second time even speaking to someone here and I do not recommend renting from here. ~Desiree

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