6 Best bank in Layton, Utah (UT) 2024

Stopped in this Layton branch today and they had no bankers on duty to just add an account to an already existing business account. They just laughed when I stated how convenient this was and she just said yes it is isn’t it! Are you kidding me. They looked online and advised me to go to the south Ogden branch for help. Here I sit in south Ogden and they don’t have one on duty either. All of the signs in the lobby say how can we help you? the one bank that helps you do more….What a joke! ~Michael

If I could give them zero stars I would, they shut my account t down Bc of a mistake that was not even my fault. Then the branch manager Matt just ignored my emails and stopped responding. Very unprofessional. This bank needs to be shut down! This is the worse bank!!!!!!! ~Alicia

To be CLEAR, I am leaving five stars for Ariel S. and not US Bank. Ariel has been amazing getting me through some weird hoops that my bank had me going through (and other banks didn't but my credit score would've taken a hit if I would have gone with another bank apparently). She knows a lot and navigated the waters that other attendants couldn't (even bank managers). she also fought and persevered when things didn't make sense. heck, at one point even I started to brush it aside and move on, but one day Ariel called me to notify me of approval. you're amazing, Ariel(!) ~Nelson

Had a fraudulent charge and went into this branch a half hour before close. The tellers were kind enough to stay nearly twenty minutes after to make sure my account was taken care of! Very much appreciated! I don’t give a 5 star because the first teller to help me seemed less than enthusiastic about doing so but the second lady (sorry don’t remember names) was great! ~Russel

I love this bank! Most especially I love the personalized service that I received from Porter Jones! He went above and beyond to help me resolve a dispute. He stayed in touch with me, he followed through and he communicated with me at every step. Thank you Porter for being awesome at your job! ~Bonnie

I feel like this bank did me wrong, I made a human mistake and they judged and just closed my account even though it was made right. I would not go to this bank! Be aware of this bank! ~Alicia