Best pharmacy in Lynchburg, Virginia (VA) 2024

I’ve been long overdue in writing a salutary review for Hill City Pharmacy downtown. They always go out of their way to be helpful and are true professionals. I was a regular customer of another pharmacy for several years and put up with constant errors, misinformation and very poor customer service. Hill City is fabulous and the fact that they deliver is such a bonus during the pandemic or when one is not feeling well. Keep up the EXCELLENT work!! ~Meg

Extremely poor customer service. Of the multiple times I've been to fill my prescriptions, I've had only one positive experience. I also have my dog's prescriptions filled at this location, and always remember to ask for separate receipts for dog and myself, so that I can submit to insurance for reimbursement. On my last visit, I failed to do so, and asked mid transaction. The clerk huffed at me and said, "Now I have to do it all over again." That same clerk gets all put out when I ask BEFORE she does the transaction. Can't win, folks! I will say that it is this one particular clerk that generally waits on me. She is impatient, impersonal and makes you feel like she's doing you a big favor to wait on you. Other clerks are "okay," but still not very friendly or helpful. I've checked the reviews at other area Walmart pharmacies and they're much better. Will be switching. By the way, for anyone with pets, you can get your pets scrips filled at Walmart, including flea & tick meds, and they are much, much cheaper than anywhere online, including Chewy. ~Jen