Best telephone company in Manassas, Virginia (VA) 2025

The customer service in this location is terrible. Upon walking in you are not greeted, the staff do not get out of their seats or off of their devices when you are speaking to them. The entire time I was there I had to keep get them to talk to me. There were four people working or rather on the clock only two were actually working. I manage 13 locations and would not tolerate this level of disregard for our customers. I put in a call to corporate and I almost completed a switch of my 6 lines over from my current carrier. I did end up changing carriers and purchasing 5 new phones and tablet just not to Verizon. I was very disappointed and couldn't believe the lack of service I received at this location. I know I will receive a response similar to all the other responses. I don't need a response. I too serve the people of Manassas and surrounding areas, purple deserve to be treated with respect. Not every body is cut out to work face to face with the public. Do us (your customers, the community, the elderly) some justice and find some people to run this location to company standard. I purposely didn't put names in this response, because it's not my job to tell the owner who the locations hard workers are and who lacks professionalism. The complaints are there in the other reviews. Send in the secret shoppers I think you'll be surprised! It's necessary. ~Victoria