Best shoe store in Suffolk, Virginia (VA) 2024

First time in the store and will not return. Straight hood. Customer service training needs to be completed again. Cashier and two ladies held a conversation through my entire transaction. They were too busy chatting to greet anyone entering the store. Would have left everything g in the store but they were cute. ~shannon

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I went in a couple days before Mothers Day to purchase an elliptical for myself. I’m a single mom. I had had my eye on this particular machine for a while and had worked hard and saved up for it. I was very excited when I was able to buy it for myself. I paid extra for delivery and assembly, and was told to wait 24-48 hours for scheduling the delivery of my machine. Well 2 weeks went by, and I never heard anything…I was $1700 out and had nothing to show for it. Got so ridiculous that I just went back to the store and got my money back. When I went to return it they didn’t even attempt to keep my business. They didn’t care. They had no idea how hard I worked for it I guess. I’m so disappointed I didn’t get my machine. Worst Mothers Day ever. ~Danielle

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