Best department store in Williamsburg, Virginia (VA) 2025

The store in Williamsburg is beautiful and well stocked with wonderful items. I was able to buy one item in the store and another on line while I was there. Thank you to the two caring and competent Associates, Lori and Katie, who helped me through the process and even carried my items to my car! ~Lourdes

department store

Their tire filler gave us a flat tire. DO NOT try to fill up your tires here. Took us hours to get out of here too because it's a military base and tow companies need ID to even get to us. ~Tanja

department store military base shopping center

Incompetent help, useless self checkout. I was ready to check out and was directed to the new self checkout aisle. Once there I received nothing but useless, incompetent help. I couldn't get the plastic bags separated, but the young woman who was supposed to assist seemed to enjoy my predicament. She smiled and did nothing. Then, when I placed my items on the right side of the register, I got a blaring robo message about an unknown item. Only then did this woman tell me I had my items on the wrong side. After that things only got worse. The register kept asking me what kind of card was I using? I must have answered that question 4 times. Then it wanted to know if this was a Visa debit or a regular debit. I answered Visa. Wrong answer, I guess. My card was declined. (Which is the first time ever.) At that I had enough. I said I was done and started to walk out. At that this idiot of a woman called out, "Have a nice day!" To which I wanted to say eff off, but restrained myself and left. That's it for me. From now on I will only shop for household items online. ~R.

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