Best general store in Williamsburg, Virginia (VA) 2024

Extremely frustrating interaction at the News Road Rite Aid today. Had a Rx to pick-up that was called in earlier today and had 2 drive-thru COVID tests scheduled back-to-back. Arrived a few minutes before the first appointment and waited 5 minutes before pressing the call button, we were asked to wait. Another 15 minutes passed and we pressed the call button with no answer. We then called the phone number for this location and spoke with the pharmacy tech Tony, who rudely told us it was a 2 hour wait and we should circle the building until he could print the sheet for our tests… I’m not sure what the point of scheduling the tests were if they weren’t able to accommodate. We left and will be transferring our prescriptions elsewhere, horrible experience whether they’re understaffed or not. Not what we wanted to deal with when sick with COVID and seeking confirmatory tests. ~Casey

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