Best pharmacy in Woodbridge, Virginia (VA) 2024

I have been to this pharmacy twice. The first time was to fill a prescription for my dog. The pharmacist was so rude. I forgot her name but she’s always by the prescription drop off window. She seemed so frustrated by our questions and did not want to help us understand the process or look interested in pretending to care about helping us. Today I went to pick up a prescription for myself and Ely assisted me. He was also very agitated and rude. He was quick to assume I was blaming him when I had a question about the price of the prescription and using a coupon my provider gave me. I called my physicians office to fix the issue and he was so impatient and raised his voice with me and my provider as we tried to troubleshoot. I wasn’t blaming him at all and even apologized for the confusion and he waved me off as if I’m he couldn’t be bothered with helping me. He just assumed that I thought it was a mistake his end even though I explained I just wanted to know why it wasn’t working he said I’ve been doing this for a long time I did it the same I did it with everyone else. His attitude, mannerisms, tone, and overall customer service was infuriating. Way below the bar for what you expect at Costco. I will fill my prescription at CVS moving forward. Please talk to your pharmacy. They need to learn manners. ~Kristine

I had a decent experience with them the first time I went, but this most recent one - I was about ready to lose my mind. As I am away from the Woodbridge area most of the year (due to school), I thought I would arrange to have my medication ready for the weekend I would be back in town. I called Wednesday to request a refill to which I was told the ingredients were available however the compounding Pharmacist would not be in until Friday. I tell them "no problem, I'd like to pick it up that Saturday" Saturday rolls around and I enter the pharmacy with the expectation that I would be in and out (as I had given them my credit card info over the phone already). I give the technician my name and she begins looking, for what seems to be, all over the small pharmacy for this medication. She then tells me that it hasn't been made since the Pharmacist was only available on Friday and the ingredients hadn't come in yet. To my knowledge, nothing needed to be ordered - it was just a matter of the Pharmacist compounding the medication. She then offers me delivery, and if there was even the slightest bit of communication that happened at this location, she would've known that I currently live out of town. She explains to me that it's fine, the pharmacy can fedex the medication to my new address MONDAY. So here we are now - Monday. They've yet to start making the medication because the ingredients still have not yet arrived. This location has awful communication, they set unrealistic expectations, and have outrageous prices for mediocre service. Save your time and money. ~Henrietta