Best atm in Renton, Washington (WA) 2024

I met with Alex/Alejandro to take care of a hold that I had on my account that I've been dealing with for about a week now. I tried to call the 1-800 number that the app gave me multiple times but they were no help at all. But when I came into this actual branch, he patiently sat with me for over an hour trying to resolve the issue, even working through his lunch break. Walked me through every step of what would normally be a very stressful experience. One of the nicest employees I've ever spoken to at Chase. I wish the call center was this helpful as well. ~Ryan

Worst experience ever at a bank was told I could t cash a check that was drawn from their bank. Assistant manager next to the teller wouldn’t even try to offer assistance. Rude and lack of customer service. ~consol

Best customer service ever. I walked in there stressed out of my mind with a check from my grandparents, long story short I needed it broken into money orders to make all the crazy stuff I had to do possible and Tai really stepped up to the plate to help me. I was nervous and stressed and he kept the conversation light hearted and fun which eased my worry. He helped me complete everything I needed to have done. Not only did he help me get things squared away on Columbia's end, but he also waited on call for clarification from the other bank I was dealing with and when they didn't call HE CALLED ME to follow up and make sure everything was okay. Stunned, absolutely stunned and happy for such wonderful service, Tai thank you thank you thank you. ~Mckenzie