Best car rental agency in Yakima, Washington (WA) 2024

Horrible service! Even though me and my family have rented alot for years and one recently a few weeks ago. So I was surprised that though I wanted to use my debit card (same as cold hard cash and have use it 3 time renting) they said no (or the lady there at the time), and wanted a major credit card. Even though we call ahead of time and reserved a car like any other day and got a call back its ready, they just say nope we want credit not debit money. So now instead of 200$+ renting a car to drive 2hr I have to wait 3 days for a bus there spending 37$. ~Yukora

Rented a car for military travel. My travel plans changed and I called Hertz ahead of time to make sure I could change my drop off location to Seattle and they said yes with no additional charges. So I changed my flight and then called hertz to get the drop off location changed and they charged me way more than my original price, after telling me I never called before and it wasn’t possible for me to change drop off location without additional charge. I’ll never use this company again. ~Michael