Best cell phone store in Hurricane, West Virginia (WV) 2024

I came here after the teays valley store told me that they could not activate my brand new Pixel 6 pro even knowing I bought it from them, was told it would take 30 days to activate which makes absolutely 0 sense they didn't even put a sim in my phone. Came here. Hassle-free. They had me out the door in under 15 minutes, very friendly and helpful. Without buying anything they gave me a free TMobile lunch bag for a promotion they are running this week. Talk to Jacob or Austin I believe his name was and get the service you want. Only coming here for now on. ~Ricky

I cannot say too much about the excellent service we received! We brought our phones from New Zealand and even though they were unlocked, AT&T and Straight Talk we're claiming that our phones were incompatible and they tried hard to sell us new phones. On the other hand, the Dani, T-Mobile customer is service rep, installed new SIMS into our phones and had us up and running in short order. The T-Mobile service is also less expensive and has better benefits than Straight Talk and AT&T. ~Raymond

I have been in sales for the last 10 years, and in that time I learned how to give quality service and I have grown to fully expect nothing less. Chris, Joseph and the whole crew not only meet my expectations, but far exceed them. I have worked with Rent A Center at other locations over the years and have been treated well by all of them, but the Hurricane branch is my favorite location. It is always nice to be greeted on a first name basis with a smile and then follow it up with a solution to ensure I get exactly what I want and need in a timely and professional matter. 5 stars more if I could. Thank you all for helping to make my life convenient and my tv a whole lot bigger. ~Samuel