car rental agency
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Avis Car Rental in Lafayette (200 Terminal Dr, LA 70508)
About:
Avis Car Rental Lafayette operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.
Avis Car Rental is located in Lafayette (Louisiana state) on the street of 200 Terminal Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13379886030. You can get more information from their website: https://www.avis.com/en/locations/us/la/lafayette/lft. The coordinates that you can use in navigation applications to get to find Avis Car Rental quickly are 30.208374, -91.993332. Scroll down to find out opening hours, reviews and other important information about Avis Car Rental.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
Kim
Ridiculous wait time. Line moved at a snails pace. 3 people in front of us and it took an average of 10 + minutes per person. One person working the line and he was doing all he could so it's not his fault. The process is crazy slow. If you rent from them be sure to allow for this. And what's with the dot matrix printer? 😳
08.2022Derrick
This is very simple no way a rental car for three days is 543 dollar no way total rip off only at AVIS
08.2022Kim
Ridiculous wait time. Line moved at a snails pace. 3 people in front of us and it took an average of 10 + minutes per person. One person working the line and he was doing all he could so it's not his fault. The process is crazy slow. If you rent from them be sure to allow for this. And what's with the dot matrix printer? 😳
08.2022Derrick
This is very simple no way a rental car for three days is 543 dollar no way total rip off only at AVIS
08.2022Kim
Ridiculous wait time. Line moved at a snails pace. 3 people in front of us and it took an average of 10 + minutes per person. One person working the line and he was doing all he could so it's not his fault. The process is crazy slow. If you rent from them be sure to allow for this. And what's with the dot matrix printer? 😳
08.2022Kim
Ridiculous wait time. Line moved at a snails pace. 3 people in front of us and it took an average of 10 + minutes per person. One person working the line and he was doing all he could so it's not his fault. The process is crazy slow. If you rent from them be sure to allow for this. And what's with the dot matrix printer? 😳
08.2022Kim
Ridiculous wait time. Line moved at a snails pace. 3 people in front of us and it took an average of 10 + minutes per person. One person working the line and he was doing all he could so it's not his fault. The process is crazy slow. If you rent from them be sure to allow for this. And what's with the dot matrix printer? 😳
08.2022Derrick
This is very simple no way a rental car for three days is 543 dollar no way total rip off only at AVIS
08.2022Derrick
This is very simple no way a rental car for three days is 543 dollar no way total rip off only at AVIS
08.2022Derrick
This is very simple no way a rental car for three days is 543 dollar no way total rip off only at AVIS
08.2022Bill
Byron at the counter was extremely pleasant. It is not his fault his hands were tied. The car given to me had missing window trim, a dent on one side, and multiple scratches around the entire car. Normally no big deal, but this was for a business trip and I would have preferred something in better condition. I was told I would have to pay for an upgrade because they had no other cars in my category.
07.2022tommy
The customer service representative who assisted me this morning lied to be about whether there be any additional charges, I asked him before putting my initial and signature on the paper. He said, "there will be a $250.00 deposit charges but it will be come off after the vehicle is dropped off with no damage. " And when I turned the vehicle in the receipt had a total of $186.95. I asked what the additional charges were for? The manager said they charged me for mileage, she showed it to me on the paperwork. I told her that I asked the rep were there any additional charges besides what on the paper he said no. She told me I would need to contact that office.
07.2022Matt
I had a horrible experience and it’s still unresolved. I should have known when I tried over 20 times to call them leading up to my reservation to ask a question and they never picked up that there would be issues. I was overcharged more than $300 for my 3 day rental. We dropped the keys in the designated Dropbox on way into the airport after filling the gas tank less than 3 miles from the airport. They claimed that I returned the car 2 days late but I’m sure their employees just never checked the box. Additionally they charged us for gas but on our paperwork it said we had only added 1 mile to our mileage during our 3 day rental. I have been back and forth with avis and they only reimbursed us for the gas (less than $20) but are refusing to reimburse for the 2 days that they overcharged us. Beware! To the avis representative who responded to my review, I have no way of DM'ing you without you sending me your contact information. I have already sent ALL very thorough documentation to an avis rep who would only reimburse me for 1 gallon of gas. this is unacceptable.
07.2022Brian
I booked through priceline a day before. I went to pick up rental for 5pm and they were rude and obnoxious and said she didn't have my reservation. I left there upset and being the time of pick up no other alternative. After looking around for other alternatives I just happened to go back and what do you know my reservation was there the whole time. It was a horrible experience that really stressed us out and I would not recommend Avis at all.
07.2022Bill
Byron at the counter was extremely pleasant. It is not his fault his hands were tied. The car given to me had missing window trim, a dent on one side, and multiple scratches around the entire car. Normally no big deal, but this was for a business trip and I would have preferred something in better condition. I was told I would have to pay for an upgrade because they had no other cars in my category.
07.2022tommy
The customer service representative who assisted me this morning lied to be about whether there be any additional charges, I asked him before putting my initial and signature on the paper. He said, "there will be a $250.00 deposit charges but it will be come off after the vehicle is dropped off with no damage. " And when I turned the vehicle in the receipt had a total of $186.95. I asked what the additional charges were for? The manager said they charged me for mileage, she showed it to me on the paperwork. I told her that I asked the rep were there any additional charges besides what on the paper he said no. She told me I would need to contact that office.
07.2022Matt
I had a horrible experience and it’s still unresolved. I should have known when I tried over 20 times to call them leading up to my reservation to ask a question and they never picked up that there would be issues. I was overcharged more than $300 for my 3 day rental. We dropped the keys in the designated Dropbox on way into the airport after filling the gas tank less than 3 miles from the airport. They claimed that I returned the car 2 days late but I’m sure their employees just never checked the box. Additionally they charged us for gas but on our paperwork it said we had only added 1 mile to our mileage during our 3 day rental. I have been back and forth with avis and they only reimbursed us for the gas (less than $20) but are refusing to reimburse for the 2 days that they overcharged us. Beware! To the avis representative who responded to my review, I have no way of DM'ing you without you sending me your contact information. I have already sent ALL very thorough documentation to an avis rep who would only reimburse me for 1 gallon of gas. this is unacceptable.
07.2022Bill
Byron at the counter was extremely pleasant. It is not his fault his hands were tied. The car given to me had missing window trim, a dent on one side, and multiple scratches around the entire car. Normally no big deal, but this was for a business trip and I would have preferred something in better condition. I was told I would have to pay for an upgrade because they had no other cars in my category.
07.2022Brian
I booked through priceline a day before. I went to pick up rental for 5pm and they were rude and obnoxious and said she didn't have my reservation. I left there upset and being the time of pick up no other alternative. After looking around for other alternatives I just happened to go back and what do you know my reservation was there the whole time. It was a horrible experience that really stressed us out and I would not recommend Avis at all.
07.2022Bill
Byron at the counter was extremely pleasant. It is not his fault his hands were tied. The car given to me had missing window trim, a dent on one side, and multiple scratches around the entire car. Normally no big deal, but this was for a business trip and I would have preferred something in better condition. I was told I would have to pay for an upgrade because they had no other cars in my category.
07.2022tommy
The customer service representative who assisted me this morning lied to be about whether there be any additional charges, I asked him before putting my initial and signature on the paper. He said, "there will be a $250.00 deposit charges but it will be come off after the vehicle is dropped off with no damage. " And when I turned the vehicle in the receipt had a total of $186.95. I asked what the additional charges were for? The manager said they charged me for mileage, she showed it to me on the paperwork. I told her that I asked the rep were there any additional charges besides what on the paper he said no. She told me I would need to contact that office.
07.2022tommy
The customer service representative who assisted me this morning lied to be about whether there be any additional charges, I asked him before putting my initial and signature on the paper. He said, "there will be a $250.00 deposit charges but it will be come off after the vehicle is dropped off with no damage. " And when I turned the vehicle in the receipt had a total of $186.95. I asked what the additional charges were for? The manager said they charged me for mileage, she showed it to me on the paperwork. I told her that I asked the rep were there any additional charges besides what on the paper he said no. She told me I would need to contact that office.
07.2022Bill
Byron at the counter was extremely pleasant. It is not his fault his hands were tied. The car given to me had missing window trim, a dent on one side, and multiple scratches around the entire car. Normally no big deal, but this was for a business trip and I would have preferred something in better condition. I was told I would have to pay for an upgrade because they had no other cars in my category.
07.2022Matt
I had a horrible experience and it’s still unresolved. I should have known when I tried over 20 times to call them leading up to my reservation to ask a question and they never picked up that there would be issues. I was overcharged more than $300 for my 3 day rental. We dropped the keys in the designated Dropbox on way into the airport after filling the gas tank less than 3 miles from the airport. They claimed that I returned the car 2 days late but I’m sure their employees just never checked the box. Additionally they charged us for gas but on our paperwork it said we had only added 1 mile to our mileage during our 3 day rental. I have been back and forth with avis and they only reimbursed us for the gas (less than $20) but are refusing to reimburse for the 2 days that they overcharged us. Beware! To the avis representative who responded to my review, I have no way of DM'ing you without you sending me your contact information. I have already sent ALL very thorough documentation to an avis rep who would only reimburse me for 1 gallon of gas. this is unacceptable.
07.2022Matt
I had a horrible experience and it’s still unresolved. I should have known when I tried over 20 times to call them leading up to my reservation to ask a question and they never picked up that there would be issues. I was overcharged more than $300 for my 3 day rental. We dropped the keys in the designated Dropbox on way into the airport after filling the gas tank less than 3 miles from the airport. They claimed that I returned the car 2 days late but I’m sure their employees just never checked the box. Additionally they charged us for gas but on our paperwork it said we had only added 1 mile to our mileage during our 3 day rental. I have been back and forth with avis and they only reimbursed us for the gas (less than $20) but are refusing to reimburse for the 2 days that they overcharged us. Beware! To the avis representative who responded to my review, I have no way of DM'ing you without you sending me your contact information. I have already sent ALL very thorough documentation to an avis rep who would only reimburse me for 1 gallon of gas. this is unacceptable.
07.2022tommy
The customer service representative who assisted me this morning lied to be about whether there be any additional charges, I asked him before putting my initial and signature on the paper. He said, "there will be a $250.00 deposit charges but it will be come off after the vehicle is dropped off with no damage. " And when I turned the vehicle in the receipt had a total of $186.95. I asked what the additional charges were for? The manager said they charged me for mileage, she showed it to me on the paperwork. I told her that I asked the rep were there any additional charges besides what on the paper he said no. She told me I would need to contact that office.
07.2022Brian
I booked through priceline a day before. I went to pick up rental for 5pm and they were rude and obnoxious and said she didn't have my reservation. I left there upset and being the time of pick up no other alternative. After looking around for other alternatives I just happened to go back and what do you know my reservation was there the whole time. It was a horrible experience that really stressed us out and I would not recommend Avis at all.
07.2022Brian
I booked through priceline a day before. I went to pick up rental for 5pm and they were rude and obnoxious and said she didn't have my reservation. I left there upset and being the time of pick up no other alternative. After looking around for other alternatives I just happened to go back and what do you know my reservation was there the whole time. It was a horrible experience that really stressed us out and I would not recommend Avis at all.
07.2022Matt
I had a horrible experience and it’s still unresolved. I should have known when I tried over 20 times to call them leading up to my reservation to ask a question and they never picked up that there would be issues. I was overcharged more than $300 for my 3 day rental. We dropped the keys in the designated Dropbox on way into the airport after filling the gas tank less than 3 miles from the airport. They claimed that I returned the car 2 days late but I’m sure their employees just never checked the box. Additionally they charged us for gas but on our paperwork it said we had only added 1 mile to our mileage during our 3 day rental. I have been back and forth with avis and they only reimbursed us for the gas (less than $20) but are refusing to reimburse for the 2 days that they overcharged us. Beware! To the avis representative who responded to my review, I have no way of DM'ing you without you sending me your contact information. I have already sent ALL very thorough documentation to an avis rep who would only reimburse me for 1 gallon of gas. this is unacceptable.
07.2022Brian
I booked through priceline a day before. I went to pick up rental for 5pm and they were rude and obnoxious and said she didn't have my reservation. I left there upset and being the time of pick up no other alternative. After looking around for other alternatives I just happened to go back and what do you know my reservation was there the whole time. It was a horrible experience that really stressed us out and I would not recommend Avis at all.
07.2022Angel
Mr. Burton, the desk representative at the airport for AVIS is the bomb.com .. I gave the 3 stars due to his customer service, patients, and professionalism. If it wasn't for him, I would've given 1 star because customers should have, at the time of rental, a clean vehicle (inside and out) to enjoy their endeavors. I'm very dissatisfied with the company for not providing enough staff to take care of their customers needs at the Lafayette Regional Airport. Thank God for Mr. Burton
06.2022Angel
Mr. Burton, the desk representative at the airport for AVIS is the bomb.com .. I gave the 3 stars due to his customer service, patients, and professionalism. If it wasn't for him, I would've given 1 star because customers should have, at the time of rental, a clean vehicle (inside and out) to enjoy their endeavors. I'm very dissatisfied with the company for not providing enough staff to take care of their customers needs at the Lafayette Regional Airport. Thank God for Mr. Burton
06.2022Angel
Mr. Burton, the desk representative at the airport for AVIS is the bomb.com .. I gave the 3 stars due to his customer service, patients, and professionalism. If it wasn't for him, I would've given 1 star because customers should have, at the time of rental, a clean vehicle (inside and out) to enjoy their endeavors. I'm very dissatisfied with the company for not providing enough staff to take care of their customers needs at the Lafayette Regional Airport. Thank God for Mr. Burton
06.2022Angel
Mr. Burton, the desk representative at the airport for AVIS is the bomb.com .. I gave the 3 stars due to his customer service, patients, and professionalism. If it wasn't for him, I would've given 1 star because customers should have, at the time of rental, a clean vehicle (inside and out) to enjoy their endeavors. I'm very dissatisfied with the company for not providing enough staff to take care of their customers needs at the Lafayette Regional Airport. Thank God for Mr. Burton
06.2022Angel
Mr. Burton, the desk representative at the airport for AVIS is the bomb.com .. I gave the 3 stars due to his customer service, patients, and professionalism. If it wasn't for him, I would've given 1 star because customers should have, at the time of rental, a clean vehicle (inside and out) to enjoy their endeavors. I'm very dissatisfied with the company for not providing enough staff to take care of their customers needs at the Lafayette Regional Airport. Thank God for Mr. Burton
06.2022Danielle
Mr. Burton Welch went above and beyond to make my experience enjoyable. He’s very professional. Car rentals are hard to acquire. Staffing shortages make the process even more difficult. Despite constant long lines, Mr. Welch treats each guest with hospitality and respect. He personally went outside to check and make sure my rental was suitable to drive.
05.2022Danielle
Mr. Burton Welch went above and beyond to make my experience enjoyable. He’s very professional. Car rentals are hard to acquire. Staffing shortages make the process even more difficult. Despite constant long lines, Mr. Welch treats each guest with hospitality and respect. He personally went outside to check and make sure my rental was suitable to drive.
05.2022Danielle
Mr. Burton Welch went above and beyond to make my experience enjoyable. He’s very professional. Car rentals are hard to acquire. Staffing shortages make the process even more difficult. Despite constant long lines, Mr. Welch treats each guest with hospitality and respect. He personally went outside to check and make sure my rental was suitable to drive.
05.2022Danielle
Mr. Burton Welch went above and beyond to make my experience enjoyable. He’s very professional. Car rentals are hard to acquire. Staffing shortages make the process even more difficult. Despite constant long lines, Mr. Welch treats each guest with hospitality and respect. He personally went outside to check and make sure my rental was suitable to drive.
05.2022Danielle
Mr. Burton Welch went above and beyond to make my experience enjoyable. He’s very professional. Car rentals are hard to acquire. Staffing shortages make the process even more difficult. Despite constant long lines, Mr. Welch treats each guest with hospitality and respect. He personally went outside to check and make sure my rental was suitable to drive.
05.2022James
Worst ever!!! I would rate zero stars if possible. No flexibility to extend my car. When it comes to international costumers the people are lost. Took me more then an hour to get my car. Never again! Not able to extend the contract one day before it ends. Have to drive there again on the same day when the rental ends and extend my car. I don’t get it
02.2022James
Worst ever!!! I would rate zero stars if possible. No flexibility to extend my car. When it comes to international costumers the people are lost. Took me more then an hour to get my car. Never again! Not able to extend the contract one day before it ends. Have to drive there again on the same day when the rental ends and extend my car. I don’t get it
02.2022James
Worst ever!!! I would rate zero stars if possible. No flexibility to extend my car. When it comes to international costumers the people are lost. Took me more then an hour to get my car. Never again! Not able to extend the contract one day before it ends. Have to drive there again on the same day when the rental ends and extend my car. I don’t get it
02.2022James
Worst ever!!! I would rate zero stars if possible. No flexibility to extend my car. When it comes to international costumers the people are lost. Took me more then an hour to get my car. Never again! Not able to extend the contract one day before it ends. Have to drive there again on the same day when the rental ends and extend my car. I don’t get it
02.2022James
Worst ever!!! I would rate zero stars if possible. No flexibility to extend my car. When it comes to international costumers the people are lost. Took me more then an hour to get my car. Never again! Not able to extend the contract one day before it ends. Have to drive there again on the same day when the rental ends and extend my car. I don’t get it
02.2022Heartwood
When I've flown and want to be at my destination, to find out there are no rental cars, though I've reserved one, is very frustrating. Algorithms that take into consideration when and how many cars will be available should prevent this from happening. To have to stand in line for over 30 minutes while waiting for someone to return a car, with many people in front of me, and then to settle for a car that hasn't been cleaned (pandemic, anyone?) in order to ensure that I wasn't waiting in the airport longer...I won't be using Avis again. When I returned my car, there were lots of people in line again. No one waiting for the many cars available in the parking lot that were for other agencies. Bad business.
08.2021Heartwood
When I've flown and want to be at my destination, to find out there are no rental cars, though I've reserved one, is very frustrating. Algorithms that take into consideration when and how many cars will be available should prevent this from happening. To have to stand in line for over 30 minutes while waiting for someone to return a car, with many people in front of me, and then to settle for a car that hasn't been cleaned (pandemic, anyone?) in order to ensure that I wasn't waiting in the airport longer...I won't be using Avis again. When I returned my car, there were lots of people in line again. No one waiting for the many cars available in the parking lot that were for other agencies. Bad business.
08.2021Heartwood
When I've flown and want to be at my destination, to find out there are no rental cars, though I've reserved one, is very frustrating. Algorithms that take into consideration when and how many cars will be available should prevent this from happening. To have to stand in line for over 30 minutes while waiting for someone to return a car, with many people in front of me, and then to settle for a car that hasn't been cleaned (pandemic, anyone?) in order to ensure that I wasn't waiting in the airport longer...I won't be using Avis again. When I returned my car, there were lots of people in line again. No one waiting for the many cars available in the parking lot that were for other agencies. Bad business.
08.2021Heartwood
When I've flown and want to be at my destination, to find out there are no rental cars, though I've reserved one, is very frustrating. Algorithms that take into consideration when and how many cars will be available should prevent this from happening. To have to stand in line for over 30 minutes while waiting for someone to return a car, with many people in front of me, and then to settle for a car that hasn't been cleaned (pandemic, anyone?) in order to ensure that I wasn't waiting in the airport longer...I won't be using Avis again. When I returned my car, there were lots of people in line again. No one waiting for the many cars available in the parking lot that were for other agencies. Bad business.
08.2021Heartwood
When I've flown and want to be at my destination, to find out there are no rental cars, though I've reserved one, is very frustrating. Algorithms that take into consideration when and how many cars will be available should prevent this from happening. To have to stand in line for over 30 minutes while waiting for someone to return a car, with many people in front of me, and then to settle for a car that hasn't been cleaned (pandemic, anyone?) in order to ensure that I wasn't waiting in the airport longer...I won't be using Avis again. When I returned my car, there were lots of people in line again. No one waiting for the many cars available in the parking lot that were for other agencies. Bad business.
08.2021