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Capital One Bank in Mandeville (3840 Emerald Road (highway, 22, LA 70471)
About:
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Capital One Bank is located in Mandeville (Louisiana state) on the street of 3840 Emerald Road (highway, 22. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19856244212. You can get more information from their website: https://locations.capitalone.com/location/branch_41475/?external_id=ENTSOC_YX_YextRetail_Profile_0101. The coordinates that you can use in navigation applications to get to find Capital One Bank quickly are 30.394553, -90.093293. Scroll down to find out opening hours, reviews and other important information about Capital One Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
G.
Capital one sucks. This is now the second time I've gone to this branch to find it completely closed during normal business hours. Sign sending everyone to downtown location. Cap 1 offers the leadt personal services of ANY banks in the area. Will be closing my account as soon as they have staff in this location to do so.
07.2022Melissa
Clerks are always friendly never rude. They always answer any questions with a smile. Lines move very quickly unless person is slow getting deposits ready to send to cashier. Pens always work. Phone customer service is also amazing. I love banking with capital one. And no OVER DRAFT fees now. Yay
03.2022Nick
Reviewed them poorly about 6 months ago and since then this Capital One location (Hwy 22) has changed the way I feel about the items I was unhappy with. Fair being fair, I'd like to upgrade my review from 1 to 4 stars. They have lately been quick, extremely nice and very helpful. Thank You!
10.2021Papa
Capital One bank is really beginning to tick me off. They recently closed the branch by me. It seems that all of their ATM machine have troubles accepting checks. I must try several times to be successful. One time, I absolutely could not deposit some checks. Recently they eliminated the ability of text messages for debit card transactions no doubt to better serve us. I will be changing banks soon.
09.2021Nicholas
This Capital One location is absolutely the worst part of my week, every week. Always understaffed and randomly have the lobby closed in the middle of the day on any given day. To top it off, the whole damn bank was just closed at least 30 minutes early today. How on earth do they get away with this consistently?
09.2021Leslie
I have banked with Capital One for about 20 years. I have never had a bad experience. They are always so quick to notify me if something suspicious is happening with my account. They have actually saved me from a lot of fraudulent activity. I go into the branch on HWY 22 often, and everyone is extremely nice. The staff is just as amazing as the bank!
09.2020golden
I called this branch looking to get a box of nickel coin rolls and they said I could since I'm an account holder. I go into the branch and the teller says that I can't purchase any kind of coin rolls, no matter the amount, since I don't have a commercial account. Am I really expected to believe that this branch has that few of coin in the building? I'm thinking of taking my business elsewhere if I can't even get coins from a bank.
09.2020Dr.
I used to be a customer of this bank for years and years, but after an incident to where their employees made a mistake with my checking account, I will no longer be banking with this company! It seems as no one from Capital One listens to you when a mistake is made and they always have to transfer you to another department to help the customer...so obnoxious!!! Also, I haven't been able to withdraw cash from my account for three weeks now. They take forever to fix an issue that's beyond simple, and then act as if it's the customer fault. They have VERY POOR customer service. I would suggest moving to Chase Bank!
09.2019Kia
I lost my card and I ordered a new one online on the capital one app on Monday. It said it’ll take 3-5 business day. Two weeks later still nothing so I went to this bank and asked if I can get a temporary card til it comes in because I have bills and my kids needed more diapers. The red head lady who’s sitting in the far left , had an attitude and very rude . she said she couldn’t give me one because it was already ordered which was a lie because the next day I went to the bank in Covington and they gave me one with no problem. I’ll never go back to that bank. Still waiting to receive any new card !
09.2019Anna
The people that help you open your account don't really know what they're talking about or doing and you basically get an ipad and do it all yourself. Their website is very confusing and we randomly got locked out of our account right after opening it, can't really do anything yourself online, you have to call endless customer service to get it done. The website is very glitchy too. My first deposit only halfway cleared after a week. Long waits inside sometimes. They do have nice modern conveniences though like mobile banking and drive through. Edit: another visit was frustrating. They will sell you currency but won’t take it back unless its in bills and at least $100. I came in and waited, they said they don’t do currency exchanges after 2pm which I can’t find on their website where it says that. She saw me holding a bag of coins and told me to come back. Well I came back and waited the usual 30 minutes to be seen, then they told me they couldn’t take my coins. Wow, woulda been nice to know. A nice employee bought some off me for personal reasons, I don’t blame her, I blame the woman at the first visit and the bad company policy. I’m still here because their venture rewards card is great but that has nothing to do with this bad location.
09.2018