truck rental agency
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U-Haul Neighborhood Dealer in Natchitoches (5841 LA-1, LA 71457)
About:
U-Haul provides truck rentals, trailers, cargo van and pick-up truck rentals for local or one way moves. Other available moving day tools include shipping boxes and moving supplies, and U-Box containers via online reservation.
U-Haul Neighborhood Dealer is located in Natchitoches (Louisiana state) on the street of 5841 LA-1. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1318-214-9898. You can get more information from their website: https://www.uhaul.com/Locations/Truck-Rentals-near-Natchitoches-LA-71457/028010/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=028010. The coordinates that you can use in navigation applications to get to find U-Haul Neighborhood Dealer quickly are 31.769679, -93.106866. Scroll down to find out opening hours, reviews and other important information about U-Haul Neighborhood Dealer.
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- Wheelchair-accessible entrance
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Chris
Cancelled my Uhaul reservation for July 29, which I'd booked on July 5, with less than 24 hours notice. I asked why, and they said they had "No idea why traffic would do that, since you made your reservation so far in advance." That makes two of us, buddy. Poor customer service is rampant in Natchitoches but this was the worst experience that I had in my time living there, left me scrambling to find a rental truck less than a day before my move.
08.2022Quenton
Great service. Fair price. Trailers/adapters could be inspected more.
05.2022Dennis
Got me hooked up with no trouble.
05.2022A
Great.
09.2021Danny
We reserved a box truck the day before to ensure we would have no complications. This did not help. The lady who needed to be there for the transaction was not there and when they called her she was just getting out of bed. She said she was on her way and would be there in 15 minutes. Then called back and made more excuses why she couldn’t make it today and we would have to do it another day unless we wanted to go to Alexandria or Shreveport because she is the “Only show in town”. Very rude and unprofessional. We did go elsewhere and not Alexandria or Shreveport.
09.2019Carrie
Let me point out that this review does not reflect the persons at this location, rather Uhaul itself! READ THE FINE PRINT ON ALL INSURANCE THEY OFFER!!! We used a tow dolly for my chevy sonic. While loading, the metal ramp broke, resulting in my front bumper taking a hit from landing on the tow dolly. They DO NOT COVER this!!! Their equipment broke but they will not cover it because it was during loading/unloading. Now I am out of pocket for damages to my car.I will not be using uhaul again. Now for my review of this place. The manager is super nice. However, the day we were to pick up our tow dolly, we informed them we would be getting it on the way out of town, and this was accepted as long as we didn't come during their lunch time which is totally understandable. We got there at 4 to pick up our dolly only to be told since we didnt arrive at 8am, our reservation was cancelled. This reservation was already paid for when we paid for the truck. So, we had to re-reserve another tow dolly resulting in another $100 in unexpted payments. I have used uhaul before and never had this issues I had in Louisiana. Also, beware the Zwolle location closes at like 1 or 2 and on our trip there, they left the wrong keys in the lock box. There was another lady there trying to pick up a vehicle as well and we both wound up taking about 2 hours to get everything fixed. Like I said, I have used Uhaul before but now I think I will pick a different company if we ever have to move again.......
09.2019Clarissa
Nice lady
09.2019Stafford
I had a great experience with this establishment. Made you feel like they knew you forever. Very professional(the 2 guys attending customers that morning). In & out in 20 minutes tops. Thanks
09.2018Danny
Quick and easy reservation. Friendly staff.
09.2018tracie
Sorry.. Went to reserve a uhaul on Monday...for Sat 29 of June...ask if we would need to put down Deposit to make sure our reservation would stick for Sat June 29 2013. The man in charge said no....left to go put down deposit on a house Tht was in Tx, and received a call Friday night the June 28th saying he cancel our reservation due to no deposit. Was not helpful at all. We were gonna be paying 363$ for a uhaul in which we asked if needed a deposit to hild, we were told no...and then come next day weren't able to find a uhaul within 60 miles radius, might i add we needed to be out of house by the 1st of July!!!:) when takking on the phone to the adult who was in customer service was defensive and rude from the moment of the very first call. Trust me it's sad Tht their it ppl who think they should be in customer service ...which shouldn't. Sad thing is he is one of many reflection of Natchitoches...poor service
09.2013