cell phone store
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Verizon Authorized Retailer - TCC in New Market (11670 Old National Pike #2, MD 21774)
About:
Telecommunications company offering cell phones, wireless plans, accessories & more. Join us for the 2018 School Rocks Backpack Giveaway! Participating TCC Verizon stores across the country will be giving away free backpacks filled with school supplies. Stop by on Sunday, July 22 from 1-4pm. One backpack per child, child must be present. View our Locations page to see all participating stores.
Verizon Authorized Retailer - TCC is located in New Market (Maryland state) on the street of 11670 Old National Pike #2. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-882-4063. You can get more information from their website: https://locations.tccrocks.com/md/new-market/11670-old-national-pike.html?y_source=1_MzIzMjM1Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - TCC quickly are 39.385880, -77.258373. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - TCC.
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Available amenities
Crowd
- LGBTQ+ friendly
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
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Jennifer
Matt was super helpful with my somewhat complicated account. We were in and out quickly with exactly what we needed. I would definitely recommend this location and Matt!
07.2022Doug
Billy was absolutely amazing. We got our son a gizmo watch so that he could call us or text us from school. Our son was super excited and BIlly made it feel a very special experience. He was very patient and handled everything great.
06.2022Jermaine
Billy is great. Awesome customer service and great patience. Explain everything and knows what he is doing to get the best deal and answer the right questions. Thx 😊
06.2022Brooke
Went to this location this morning with the intention of adding my girlfriends phone line onto my plan and upgrading our devices. Billy was able to provide us with all the information we needed and get us both the phones we wanted absolutely effortlessly. The process to transfer the information on the phones was also smoother and faster than I’ve ever see before. overall great experience thanks to Billy
05.2022Jenn
We recently visited to purchase new phones and had a wonderful experience with Sommer and Billy. They were both knowledgeable, professional, patient and friendly...even when set up wasn't proceeding as expected. Summer and Billy addressed every challenge faced (and there were a few out of anyone's control) so we were able to leave as very happy customers, with our new phones in hand. What fantastic customer service!
05.2022Kelly
Great experience. We have been to this store over the last two years and always satisfied. Billy was our guy today. So helpful and patient. Recommend this store highly.
05.2022Daryn
manager was very patient and helpful. He stayed after hours to help finish the transaction. Let us play our own music in the store!
05.2022ACSharp
We visited this location to get a new phone for my father. The custom service was fantastic. Two gentlemen helped us through a very easy and timely process to get what we needed. We had a general conversation with the main gentleman that was helping us and it was refreshing to have such a welcoming employee to help us. This place will take care of you!
04.2022Andrew
On 1/16/22 we ordered 3 new (upgraded) iPhones online through Verizon website. It turned out to be a complete nightmare as the online website & the various Verizon stores apparently CANNOT maintain proper inventory communications. This is unacceptable but that is another review. I went to this store to pick up 1 of the 3 phones ordered online. The other 2 were supposed to be at another local store, which turned out to not be available. One of the phones that was being replaced was unusable and needed a replacement that day. The entire replacement was quickly turning into a mess with Verizon online & the available phones. Multiple issues surrounded this mess. Allie was a lifesaver in terms of listening to my circumstances and she had 2 more phones in stock (although not quite what I wanted) but it was the next best option. She spent at least 2 hours helping me that day and getting things sorted. It required a few phone calls to Verizon. This whole process quite frankly was a nightmare & I have had an iPhone for decades and been a Verizon customer for 20+ years. Allie was literally the only bright lining that day. Customer service is a tough job but she did her job with excellence that day.
02.2022Laurie
I have to admit my initial visit was not a stellar experience. However I addressed my concerns with Forest..who listened and was helpful. Since he was leaving he referred me to Billy the new Manager. My grandson and I went yesterday for him to get a new phone. Billy was absolutely FANTASTIC. He was professional, courteous, knowledgeable and amazing. We will most certainly keep going back for our Verizon needs.
01.2022