The UPS Store in Braintree (288 Grove St, MA 02184)

3.8 (10 reviews)


The UPS Store Logo

Store offering shipping, packaging, printing & other services, plus office supplies.

The UPS Store is located in Braintree (Massachusetts state) on the street of 288 Grove St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17813568771. You can get more information from their website: The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 42.191228, -70.986642. Scroll down to find out opening hours, reviews and other important information about The UPS Store.

Have you noticed incorrect information? Contact us and send us the details!

Available amenities


  • Wheelchair-accessible entrance

Unavailable amenities

Service options

  • Delivery




Are the opening hours of The UPS Store up to date? Is the place part of a chain store? The UPS Store is my place. Can I manage it? What categories is The UPS Store listed in? How is The UPS Store rated? What is the address of The UPS Store? How to Get in Touch With The UPS Store?

Gallery - Photos

Reviews about The UPS Store - 10


I needed to get a computer pc packed. I went and met with "Anna." I told her I needed it packed by today. I called yesterday and she said it's always better to come in the afternoon when there is more staff. I got there at 1:30 and she kept her word. She was so busy and she stopped and multi-tasked with her team. She got it done and the packing job was exceptional and quick! Another customer said that she drives quite away to get to this UPS before they are great!



The staff was extremely helpful in shipping a large, heavy, antique item, they were able to help me properly and securely pack my belongings. I highly recommend!



Crooks. They will steal your returns. Amazon returns say to not box the return. Box it anyways.



Absolutely awful, the worst cusomer service I've ever had. A male employee, who works there was absolutely rude, mocking me without even trying to communicate in a normal way. I had two packages to return to Amazon. I brought them open, not having a previous experience in the return process. I thought they will put some label inside and that is the reason why I didn't seal the packages at home. My Amazon instructions in the email said that UPS will pack it themselves. The male employee who took in the packages made a face and put a shipping label on one of my packages WITHOUT SEALING IT. I said: "Wait a second, I dont want to damage the item, I want to return it back safely." The guy started repeating in a very mocking way, while making faces and rolling up his eyes: Do you want to buy a tape? I couldn't understand what was happening, as he wasn't providing any reasonable explanation on why he'd seal one package but wouldn't seal the other one. He just kept mocking me and obviously ENJOYING HIMSELF in the process. Then he REFUSED to continue working with me and my package - he simply turned away and called the next in line. I got very upset at that point. Wouldn't anyone?? Then a female employee came to help, she was nice. She explained that one of the packages had different instructions about packing (that was a very confusing part from having two different packages with different conditions from Amazon - something I genuenly didn't know). To put one piece of tape on one package I bought a $3.99 tape. It would NOT be a problem, if the guy politely explained to me in the beginning that one of the packages had to be packed by me/my material because it had a different QR code. Was it really necessary to treat your client this way? Was it a proper communication from the male employee? No. It was very rude and disrespectful. He enjoyed his offensive ways, he enjoyed seeing me getting very upset. On the top of it, when I was leaving, the guy LOUDLY LAUGHED into my back! Seriously, UPS store???? This employee should NOT be working with people. Shame on him! Shame on the UPS store for hiring such staff and not training him on BASIC customer skills. I will definitely avoid this location and additionally will send my comments to UPS headquarter and Amazon. Obviously, Amazon returns are not welcomed here.



I really liked their service . I had very large painting with frame and was afraid to ship but I was extremely happy how they handled and packed in a box with extra padding. I would recommend everyone for their professional service.



This store offers highest levels of customer service. Your package is in safe hands here and all the processes are just a breeze.



Today I went to drop off my package and had some stuffs to return. As usual, I received a excellent customer service . Roshan was really polite and helpful. Highly recommend to go to this store.



I've been to this location many times to mail packages . I never had a problem. Gentleman at desk has always been kind and courteous . They always do an excellent job with kind and positive attitude.I will continue at this location.



Excellent service. I use this store ocassionally to send packages. Friendly staff always make it easier for me.



My wife went for the ups store for Amazon return and the ups guy Rohan was quite unprofessional with her, she was asked to buy masking tape to tape on her box. It’s just unbelievable how unprofessional it is from UPS end that they wants to make money for just a piece of masking tape! UPS representative’s response was like NOTHING IS FREE I believe UPS management needs to keep eye on their employees about their behavior and the way they treat customers.


Add Review

Your rating for this listing :

Opening Hours:

Closed Now
  • Monday 8:00 AM - 6:30 PM
  • Tuesday 8:00 AM - 6:30 PM
  • Wednesday 8:00 AM - 6:30 PM
  • Thursday 8:00 AM - 6:30 PM
  • Friday 8:00 AM - 6:30 PM
  • Saturday 9:00 AM - 3:00 PM
  • Sunday 10:00 AM - 3:00 PM


  • google logo
    Total votes: 70
    Votes distribution:
    1: 12
    2: 3
    3: 1
    4: 0
    5: 54



  • The UPS Store Logo
    This place is part of the The UPS Store. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Place last updated at: 16-08-2022 13:31:25