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Warren Jewelers in Brockton (165 Westgate Dr, MA 02301)

4.2 (40 reviews)

About:

Warren Jewelers Logo

Warren Jewelers was established in 1972, by second-generation immigrant, John Chiariello. Tony Varela joined the family in 1982, becoming a partner in 1995. Today, we have the distinction of being the largest privately-owned company in the jewelry business. We have a trained staff, committed to handling all of our clients’ needs with the highest level integrity and customer service. We offer the largest diamond inventory south of Boston, as well as a wide range of quality jewelry while providing exceptional value. In addition to being the biggest importer of Portuguese gold, we offer a variety of services including repair done by our expert jewelers, insurance replacements, appraisals and custom designed pieces.


Warren Jewelers is located in Brockton (Massachusetts state) on the street of 165 Westgate Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15085842400. You can get more information from their website: http://warrenjeweler.com/. The coordinates that you can use in navigation applications to get to find Warren Jewelers quickly are 42.093538, -71.050696. Scroll down to find out opening hours, reviews and other important information about Warren Jewelers.

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Available amenities

Offerings

  • Repair services

Accessibility

  • Wheelchair-accessible car park

Service options

  • In-store shopping

Unavailable amenities

Service options

  • Delivery

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Reviews about Warren Jewelers - 40

Luis

If I could give a negative star I would. I gave them a small chain to fix that took them 2 months to do. They such poor job that the chain broke while sleeping. I wouldn't bring it back for them to fix, it would just be more time wasted.

07.2022

Luis

If I could give a negative star I would. I gave them a small chain to fix that took them 2 months to do. They such poor job that the chain broke while sleeping. I wouldn't bring it back for them to fix, it would just be more time wasted.

07.2022

Luis

If I could give a negative star I would. I gave them a small chain to fix that took them 2 months to do. They such poor job that the chain broke while sleeping. I wouldn't bring it back for them to fix, it would just be more time wasted.

07.2022

Luis

If I could give a negative star I would. I gave them a small chain to fix that took them 2 months to do. They such poor job that the chain broke while sleeping. I wouldn't bring it back for them to fix, it would just be more time wasted.

07.2022

Tina

Very unprofessional. My daughter took this necklace to have the “clasp” latch repaired. We know it’s not 14 K gold. She made it clear it was her Grandmothers (my Mother) who recently passed away. They said they could fix it. She paid. It took 2 weeks due to having to send it somewhere. No complaints. Once we picked up the necklace it broke within 24 hours. Called they told her they would repair it. After the 2nd time picking it up this is what we got. What was a 18 inch necklace is now 12 3/4 inches. 2 different colors. I called and spoke the the owner. He was very rude and kept saying it’s gold plated and that’s the best they could do. And from there said the reason it’s like that is because he knew how much it meant to my daughter so (repaired the 2nd time free). Never refunding the first time. We know it’s not 14 k gold. The necklace was 18 in when dropped off the 2nd time. The necklace was the same color and had been the past 5 years my mother had it. (Never once had it turned colors). Now it is not repairable. It’s the size of a choker and barely together. Never did they offer to do anything. Just keep saying it’s not 14k that’s the best we could do. IF THIS IS THE BEST .. we should have been notified before they melted the chain and had to remove 6 inches. We should have been told it would be 2 different colors. But no all they will say is take it higher up we are not scared. Nobody is wanting to do that. We want the 6 inches they destroyed. We want a necklace that is the same color. This is the most unprofessional, scam, rude, etc place I have ever dealt with. I spoke to him 2 times on the phone asking questions as to why they did this. How can they fix this. And all he says is basically it’s our fault that they didn’t do their job. It’s our fault we have a necklace that they put to much heat on and melted it. And this is confirmed by taking it to 2 local jewelry stores to see if anyone would help. This place is a JOKE. Who would pay to fix a necklace to have it retuned 3 different colors and 6 inches shorter.

05.2022

Tina

Very unprofessional. My daughter took this necklace to have the “clasp” latch repaired. We know it’s not 14 K gold. She made it clear it was her Grandmothers (my Mother) who recently passed away. They said they could fix it. She paid. It took 2 weeks due to having to send it somewhere. No complaints. Once we picked up the necklace it broke within 24 hours. Called they told her they would repair it. After the 2nd time picking it up this is what we got. What was a 18 inch necklace is now 12 3/4 inches. 2 different colors. I called and spoke the the owner. He was very rude and kept saying it’s gold plated and that’s the best they could do. And from there said the reason it’s like that is because he knew how much it meant to my daughter so (repaired the 2nd time free). Never refunding the first time. We know it’s not 14 k gold. The necklace was 18 in when dropped off the 2nd time. The necklace was the same color and had been the past 5 years my mother had it. (Never once had it turned colors). Now it is not repairable. It’s the size of a choker and barely together. Never did they offer to do anything. Just keep saying it’s not 14k that’s the best we could do. IF THIS IS THE BEST .. we should have been notified before they melted the chain and had to remove 6 inches. We should have been told it would be 2 different colors. But no all they will say is take it higher up we are not scared. Nobody is wanting to do that. We want the 6 inches they destroyed. We want a necklace that is the same color. This is the most unprofessional, scam, rude, etc place I have ever dealt with. I spoke to him 2 times on the phone asking questions as to why they did this. How can they fix this. And all he says is basically it’s our fault that they didn’t do their job. It’s our fault we have a necklace that they put to much heat on and melted it. And this is confirmed by taking it to 2 local jewelry stores to see if anyone would help. This place is a JOKE. Who would pay to fix a necklace to have it retuned 3 different colors and 6 inches shorter.

05.2022

Tina

Very unprofessional. My daughter took this necklace to have the “clasp” latch repaired. We know it’s not 14 K gold. She made it clear it was her Grandmothers (my Mother) who recently passed away. They said they could fix it. She paid. It took 2 weeks due to having to send it somewhere. No complaints. Once we picked up the necklace it broke within 24 hours. Called they told her they would repair it. After the 2nd time picking it up this is what we got. What was a 18 inch necklace is now 12 3/4 inches. 2 different colors. I called and spoke the the owner. He was very rude and kept saying it’s gold plated and that’s the best they could do. And from there said the reason it’s like that is because he knew how much it meant to my daughter so (repaired the 2nd time free). Never refunding the first time. We know it’s not 14 k gold. The necklace was 18 in when dropped off the 2nd time. The necklace was the same color and had been the past 5 years my mother had it. (Never once had it turned colors). Now it is not repairable. It’s the size of a choker and barely together. Never did they offer to do anything. Just keep saying it’s not 14k that’s the best we could do. IF THIS IS THE BEST .. we should have been notified before they melted the chain and had to remove 6 inches. We should have been told it would be 2 different colors. But no all they will say is take it higher up we are not scared. Nobody is wanting to do that. We want the 6 inches they destroyed. We want a necklace that is the same color. This is the most unprofessional, scam, rude, etc place I have ever dealt with. I spoke to him 2 times on the phone asking questions as to why they did this. How can they fix this. And all he says is basically it’s our fault that they didn’t do their job. It’s our fault we have a necklace that they put to much heat on and melted it. And this is confirmed by taking it to 2 local jewelry stores to see if anyone would help. This place is a JOKE. Who would pay to fix a necklace to have it retuned 3 different colors and 6 inches shorter.

05.2022

Tina

Very unprofessional. My daughter took this necklace to have the “clasp” latch repaired. We know it’s not 14 K gold. She made it clear it was her Grandmothers (my Mother) who recently passed away. They said they could fix it. She paid. It took 2 weeks due to having to send it somewhere. No complaints. Once we picked up the necklace it broke within 24 hours. Called they told her they would repair it. After the 2nd time picking it up this is what we got. What was a 18 inch necklace is now 12 3/4 inches. 2 different colors. I called and spoke the the owner. He was very rude and kept saying it’s gold plated and that’s the best they could do. And from there said the reason it’s like that is because he knew how much it meant to my daughter so (repaired the 2nd time free). Never refunding the first time. We know it’s not 14 k gold. The necklace was 18 in when dropped off the 2nd time. The necklace was the same color and had been the past 5 years my mother had it. (Never once had it turned colors). Now it is not repairable. It’s the size of a choker and barely together. Never did they offer to do anything. Just keep saying it’s not 14k that’s the best we could do. IF THIS IS THE BEST .. we should have been notified before they melted the chain and had to remove 6 inches. We should have been told it would be 2 different colors. But no all they will say is take it higher up we are not scared. Nobody is wanting to do that. We want the 6 inches they destroyed. We want a necklace that is the same color. This is the most unprofessional, scam, rude, etc place I have ever dealt with. I spoke to him 2 times on the phone asking questions as to why they did this. How can they fix this. And all he says is basically it’s our fault that they didn’t do their job. It’s our fault we have a necklace that they put to much heat on and melted it. And this is confirmed by taking it to 2 local jewelry stores to see if anyone would help. This place is a JOKE. Who would pay to fix a necklace to have it retuned 3 different colors and 6 inches shorter.

05.2022

Rachel

We went to Warren Jewelers and worked with Tony for both my engagement ring and our wedding bands. Everything came out exactly as I had pictured it, and we couldn’t be happier. It was a fantastic experience, and we will be telling all our friends to go there too!

03.2022

Rachel

We went to Warren Jewelers and worked with Tony for both my engagement ring and our wedding bands. Everything came out exactly as I had pictured it, and we couldn’t be happier. It was a fantastic experience, and we will be telling all our friends to go there too!

03.2022

Rachel

We went to Warren Jewelers and worked with Tony for both my engagement ring and our wedding bands. Everything came out exactly as I had pictured it, and we couldn’t be happier. It was a fantastic experience, and we will be telling all our friends to go there too!

03.2022

Rachel

We went to Warren Jewelers and worked with Tony for both my engagement ring and our wedding bands. Everything came out exactly as I had pictured it, and we couldn’t be happier. It was a fantastic experience, and we will be telling all our friends to go there too!

03.2022

Jessica

Can’t say enough about Warren Jewelers. They definitely go above and beyond for their customers. I had my wedding band custom made to match perfectly to my engagement and they did not disappoint!! It’s beautiful! Can’t wait to show it off! Highly recommend working with Tony.

11.2021

Jessica

Can’t say enough about Warren Jewelers. They definitely go above and beyond for their customers. I had my wedding band custom made to match perfectly to my engagement and they did not disappoint!! It’s beautiful! Can’t wait to show it off! Highly recommend working with Tony.

11.2021

Jessica

Can’t say enough about Warren Jewelers. They definitely go above and beyond for their customers. I had my wedding band custom made to match perfectly to my engagement and they did not disappoint!! It’s beautiful! Can’t wait to show it off! Highly recommend working with Tony.

11.2021

Jessica

Can’t say enough about Warren Jewelers. They definitely go above and beyond for their customers. I had my wedding band custom made to match perfectly to my engagement and they did not disappoint!! It’s beautiful! Can’t wait to show it off! Highly recommend working with Tony.

11.2021

Andrew

Tony is a stand up guy. Purchased 2 14k gold rope chains from him and he gave me a great deal! After coming home the clasp did break but he ended up replacing it with a gold rope chain that was higher in value with no extra cost! I will be referring my friends and family from now on! Thanks Tony!

09.2021

Andrew

Tony is a stand up guy. Purchased 2 14k gold rope chains from him and he gave me a great deal! After coming home the clasp did break but he ended up replacing it with a gold rope chain that was higher in value with no extra cost! I will be referring my friends and family from now on! Thanks Tony!

09.2021

Andrew

Tony is a stand up guy. Purchased 2 14k gold rope chains from him and he gave me a great deal! After coming home the clasp did break but he ended up replacing it with a gold rope chain that was higher in value with no extra cost! I will be referring my friends and family from now on! Thanks Tony!

09.2021

Andrew

Tony is a stand up guy. Purchased 2 14k gold rope chains from him and he gave me a great deal! After coming home the clasp did break but he ended up replacing it with a gold rope chain that was higher in value with no extra cost! I will be referring my friends and family from now on! Thanks Tony!

09.2021

Ryan

They will take care of you like you are family. Because there work,prices,customer service, cleanliness,accuracy, and love for the craft that all the staff enjoys! Thank you to Tony who saved our wedding day! He repaired my finances engagement ring and had it ready for us with time to spare. They love there customer's!!💙

08.2021

Susan

Absolutely incredible service by the owner! I was beyond thrilled with the gift he just got for me for my new granddaughter coming soon. The white gold and diamond pendant is absolutely gorgeous… my daughter will be thrilled. Thank you again Tony! I will absolutely be doing business again with Warren jewelers in the future!

08.2021

Heather

Tony was awesome! He cleaned my engagement ring 💍 and made it look as gorgeous and shiny/glassy as it was when my Fiancé proposed! Wayyyy better than some other places near by

08.2021

Claudia

Love Warren Jewelry. Every one that works there is very professional, and you feel welcome. Best price on everything. Thanks Warren Jewelry. You rock.

08.2021

Ryan

They will take care of you like you are family. Because there work,prices,customer service, cleanliness,accuracy, and love for the craft that all the staff enjoys! Thank you to Tony who saved our wedding day! He repaired my finances engagement ring and had it ready for us with time to spare. They love there customer's!!💙

08.2021

Susan

Absolutely incredible service by the owner! I was beyond thrilled with the gift he just got for me for my new granddaughter coming soon. The white gold and diamond pendant is absolutely gorgeous… my daughter will be thrilled. Thank you again Tony! I will absolutely be doing business again with Warren jewelers in the future!

08.2021

Ryan

They will take care of you like you are family. Because there work,prices,customer service, cleanliness,accuracy, and love for the craft that all the staff enjoys! Thank you to Tony who saved our wedding day! He repaired my finances engagement ring and had it ready for us with time to spare. They love there customer's!!💙

08.2021

Heather

Tony was awesome! He cleaned my engagement ring 💍 and made it look as gorgeous and shiny/glassy as it was when my Fiancé proposed! Wayyyy better than some other places near by

08.2021

Claudia

Love Warren Jewelry. Every one that works there is very professional, and you feel welcome. Best price on everything. Thanks Warren Jewelry. You rock.

08.2021

Ryan

They will take care of you like you are family. Because there work,prices,customer service, cleanliness,accuracy, and love for the craft that all the staff enjoys! Thank you to Tony who saved our wedding day! He repaired my finances engagement ring and had it ready for us with time to spare. They love there customer's!!💙

08.2021

Susan

Absolutely incredible service by the owner! I was beyond thrilled with the gift he just got for me for my new granddaughter coming soon. The white gold and diamond pendant is absolutely gorgeous… my daughter will be thrilled. Thank you again Tony! I will absolutely be doing business again with Warren jewelers in the future!

08.2021

Susan

Absolutely incredible service by the owner! I was beyond thrilled with the gift he just got for me for my new granddaughter coming soon. The white gold and diamond pendant is absolutely gorgeous… my daughter will be thrilled. Thank you again Tony! I will absolutely be doing business again with Warren jewelers in the future!

08.2021

Heather

Tony was awesome! He cleaned my engagement ring 💍 and made it look as gorgeous and shiny/glassy as it was when my Fiancé proposed! Wayyyy better than some other places near by

08.2021

Heather

Tony was awesome! He cleaned my engagement ring 💍 and made it look as gorgeous and shiny/glassy as it was when my Fiancé proposed! Wayyyy better than some other places near by

08.2021

Claudia

Love Warren Jewelry. Every one that works there is very professional, and you feel welcome. Best price on everything. Thanks Warren Jewelry. You rock.

08.2021

Claudia

Love Warren Jewelry. Every one that works there is very professional, and you feel welcome. Best price on everything. Thanks Warren Jewelry. You rock.

08.2021

Brenda

I love Warren Jewelers!! My husband and I have been loyal customers since the purchase of my engagement ring almost 24 years ago. They're like family and Fran is the best.

08.2018

Brenda

I love Warren Jewelers!! My husband and I have been loyal customers since the purchase of my engagement ring almost 24 years ago. They're like family and Fran is the best.

08.2018

Brenda

I love Warren Jewelers!! My husband and I have been loyal customers since the purchase of my engagement ring almost 24 years ago. They're like family and Fran is the best.

08.2018

Brenda

I love Warren Jewelers!! My husband and I have been loyal customers since the purchase of my engagement ring almost 24 years ago. They're like family and Fran is the best.

08.2018

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Opening Hours:

Closed Now
  • Monday Closed
  • Tuesday 10:00 AM - 6:00 PM
  • Wednesday 10:00 AM - 6:00 PM
  • Thursday 10:00 AM - 6:00 PM
  • Friday 10:00 AM - 7:00 PM
  • Saturday 10:00 AM - 5:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.4
    Total votes: 34
    Votes distribution:
    1: 4
    2: 0
    3: 1
    4: 1
    5: 28

Location/Contacts:

Popular Hours:

  • Monday:
    No data
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
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Place last updated at: 03-09-2022 22:31:12